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About the Role
The Access Management Specialist processes security and access permissions for individuals requiring building access. This role also involves customer service, troubleshooting badge-related issues, managing inventory, generating reports, and assisting with alarm remediation.
Responsibilities
- Lead day-to-day global badge operations management
- Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
- Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies
Requirements
- Minimum of 2-4 years of experience in Badging, or Access Control fields.
- Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
- Strong background in access management within security operations
- Experience with Genetec is highly preferred
Work Type
- Full-time
Experience Level
- 2-4 years
About the Company
- Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility.
- Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.
- The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.
- Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
- Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework.
- By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT.
- With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation.
- The result is a sharper focus on business objectives and a dramatic improvement in employee productivity.
- Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.
- With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.