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About the Role

Array Marketing is seeking a Senior Manager, Information Management to define and lead the global strategy for how business information is created, shared, managed, stored, and governed. This role will develop the enterprise information management strategy, operating model, and governance framework, driving organizational adoption and simplifying information flow across the company. The position plays a foundational role in reducing information fragmentation and building capabilities for collaboration, analytics, automation, AI, and future digital initiatives.

Responsibilities

Define the information management strategy, roadmap, and operating model by assessing how information is created, shared, stored, and managed.
Establish enterprise standards for information ownership, stewardship, classification, retention, records management, sharing, and lifecycle management.
Lead the Information Governance Council to bring stakeholders together for decision-making and accountability.
Shape the enterprise framework for managing and collaborating on information across SharePoint, Teams, OneDrive, and other repositories.
Establish practical standards for information architecture, taxonomy, metadata, search, external sharing, and document management.
Map and improve information flows by partnering with business teams, Data & Analytics, and Enterprise Applications.
Reduce duplicate repositories and manual processes, and strengthen information and data ownership.
Standardize and automate processes while improving information quality, accessibility, and reliability.
Prioritize and drive initiatives including information and document migrations, repository consolidation, governance implementation, knowledge management, collaboration improvements, and business process change.
Develop guidance and training to drive adoption and measure progress of new standards and ways of working.
Improve the quality, classification, governance, lifecycle management, and accessibility of enterprise information for AI, automation, analytics, and emerging digital capabilities.
Partner across business and technology teams to ensure information used by AI and Copilot is trusted, appropriately governed, and fit for purpose.

Requirements

Deep experience in information management, information governance, document and content management, knowledge management, or related areas.
Understanding of how information moves through a complex organization.
Experience developing practical frameworks and standards for information creation, organization, access, sharing, retention, and governance.
Experience leading cross-functional information management, governance, or transformation initiatives across multiple business functions or regions.
Ability to assess a fragmented environment, define a future state, establish priorities, and turn strategy into practical, adoptable initiatives.
Strong knowledge of Microsoft 365 information and collaboration capabilities, including SharePoint, Teams, and OneDrive.
Understanding of information architecture, taxonomy, metadata, enterprise search, records management, and information lifecycle practices.
Ability to build credibility with senior business and technology leaders.
Ability to partner effectively with IT, Security, Legal, Privacy, and business stakeholders.
Ability to bring stakeholders with different priorities together around common standards and decisions.
Ability to translate complex information and technology concepts into practical business solutions.
Ability to balance governance, security, compliance, risk, and business needs with usability and employee experience.
Understanding that successful information management depends on people and adoption as much as technology.
Ability to communicate a clear vision, guide teams through new ways of working, and develop standards, guidance, and training for lasting change.

Skills

Information Management
Information Governance
Document Management
Content Management
Knowledge Management
Microsoft 365
SharePoint
Teams
OneDrive
Information Architecture
Taxonomy
Metadata
Enterprise Search
Records Management
Information Lifecycle Practices
Microsoft Purview (asset)
Power Platform (asset)
Power Automate (asset)
Data Governance (asset)
Master Data Management (asset)
Enterprise Applications (asset)

Location

Scarborough

Work Type

Full-time
Hybrid

Experience Level

Senior

Salary/Compensations

$100,000 - $125,000

About the Company

Array Marketing has been a global leader in the retail display and in-store merchandising services industry for over 40 years.
Global brands rely on Array's team of over 2,000 employees worldwide to create retail experiences by bringing visions to life.
The company is committed to building on its strength, industry knowledge, and design innovation to accelerate growth and better serve customers.
Array seeks critical thinkers who are data-driven, have a strong work ethic, and care about best practices and customer outcomes to help carry out its vision.

Equal Opportunity

Diversity, equity and inclusion are a critical component of life at Array Marketing and we are committed to making these values an integral part of our culture.
We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.
Array Marketing is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA').