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About the Role
Elysée New York is seeking an experienced Food & Beverage Manager to lead service across Salon Sanssouci and the hotel's food and beverage operations. This role involves serving as a cultural leader, gracious host, and ambassador, building a team and service culture focused on personalized, five-star interactions. The manager will translate Leading Quality Assurance standards into daily service, training, and performance.
Responsibilities
- Serve as a visible leader and gracious host across Salon Sanssouci and the hotel's food and beverage operations, with a strong floor presence during peak periods.
- Bring the Salon Sanssouci concept and guest experience to life through personalized guest recognition and warm, residential-style hospitality.
- Oversee the daily transition from morning to evening service, maintaining atmosphere and guest comfort.
- Anticipate guest preferences, recognize returning guests, and resolve concerns with discretion.
- Maintain standards of cleanliness and presentation, ensure compliance with food safety and sanitation requirements.
- Develop a team of hosts, servers, and bartenders who provide genuine hospitality.
- Collaborate across departments for a cohesive guest journey.
- Recruit, hire, train, coach, and develop food and beverage team members.
- Lead daily briefings on occupancy, VIP guests, dietary needs, and service priorities.
- Set clear expectations for service standards and operating procedures, providing ongoing feedback and professional development.
- Ensure the team knows the history and character stories of Elysée New York and Salon Sanssouci.
- Assist with budgeting, forecasting, and expense management.
- Monitor labor, food cost, and beverage cost.
- Review daily revenue, covers, and performance indicators to identify opportunities for revenue growth.
- Manage purchasing, receiving, inventory, and par levels.
- Ensure compliance with cash-handling, point-of-sale, and financial-control procedures.
- Partner with hotel leadership on food and beverage promotions and programming.
- Collaborate with Sales, Marketing, and Guest Relations on private gatherings and VIP experiences.
- Lead Salon Sanssouci in accordance with Leading Quality Assurance standards.
- Conduct regular service observations, departmental inspections, and audits.
- Lead corrective action when standards are not met.
- Maintain accurate training and quality-assurance documentation.
- Support pre-opening, reopening, and repositioning initiatives as required.
- Maintain flexibility to support the hotel's needs, including mornings, evenings, weekends, and holidays.
Requirements
- Strong leadership presence and a genuine passion for luxury hospitality.
- Ability to lead confidently from the floor with strong emotional intelligence, discretion, and judgment.
- Thorough knowledge of food, wine, spirits, cocktails, and luxury beverage service.
- Strong understanding of fine dining, lounge, and bar operations.
- Demonstrated knowledge of Leading Quality Assurance and/or Forbes standards.
- Ability to translate luxury criteria into daily service, training, and coaching.
- Financial acumen, including budgeting, forecasting, labor management, and cost control.
- Strong problem-solving and service-recovery abilities.
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
- Experience opening, reopening, repositioning, or launching a hotel, restaurant, lounge, or new hospitality concept.
- Experience preparing teams for Leading Quality Assurance, Forbes, or comparable Five-Star quality assessments.
- Food Protection Manager and TIPS Certification, or the ability to obtain both within thirty days of hire.
- Experience with MICROS or a comparable point-of-sale system.
Skills
- Leadership
- Hospitality Management
- Food and Beverage Operations
- Team Development
- Budgeting
- Forecasting
- Cost Control
- Guest Relations
- Service Standards
- Quality Assurance
- Problem-Solving
- Service Recovery
- Luxury Service Standards
- Beverage Knowledge (Wine, Spirits, Cocktails)
Location
- Midtown Manhattan
Work Type
- Full-time
Experience Level
- Minimum five years of progressive food and beverage experience within an upscale, luxury, lifestyle hotel, private-club, or fine-dining environment.
- Minimum three years of management experience overseeing restaurant, lounge, bar, or hotel food and beverage operations.
Education Level
- Bachelor's degree in Hospitality Management, Business Administration, or a related field, or an equivalent combination of education and experience.
Benefits
- Opportunity to help shape the re-emergence of a legendary New York hotel.
- Opportunity to build a new standard of intimate, personalized luxury hospitality.
- Platform toward future senior Food & Beverage, Director, or hotel leadership opportunities.
About the Company
- Elysée New York is an intimate luxury boutique hotel in Midtown Manhattan, blending historic elegance with European warmth and cultural spirit.
- The hotel delivers a guest experience built on genuine hospitality, considered detail, and quiet discretion.
- Elysée New York is managed by Crescent Hotels & Resorts, a leading hospitality management company.
- Salon Sanssouci is the hotel's intimate, residential-style lounge, serving as the social and cultural living room.
- Salon Sanssouci offers refined yet relaxed hospitality, inspired by Sanssouci Palace in Potsdam, Germany.
Equal Opportunity
- Elysée New York Hotel and Crescent Hotels & Resorts are Equal Opportunity Employers, including Protected Veterans and Individuals with Disabilities.
- This employer is required to notify all applicants of their rights pursuant to federal employment laws.
- Applicants can review the applicable Know Your Rights notice from the United States Department of Labor.