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About the Role
NetBrain is seeking a Software Architect to lead the technical architecture of its next-generation SaaS platform on AWS. This senior, hands-on role involves infrastructure, platform engineering, and product strategy, ideal for someone experienced in transitioning products to public SaaS at scale.
Responsibilities
- Define the reference architecture for NetBrain’s SaaS platform on AWS, covering compute, networking, data, messaging, and observability layers.
- Lead the multi-tenancy design strategy, including data isolation, tenant routing, and compliance boundaries.
- Own the Infrastructure-as-Code strategy using Terraform and AWS CloudFormation, establishing reusable modules and IaC governance across engineering teams.
- Design the container and Kubernetes orchestration platform: cluster topology, workload scheduling, autoscaling, and namespace conventions.
- Architect the event-driven messaging layer using RabbitMQ (preferred) or Kafka, including schema governance, dead-letter handling, and consumer patterns.
- Define the polyglot persistence strategy across relational databases and MongoDB, including data modeling standards and backup/recovery procedures.
- Establish the observability stack (metrics, tracing, logging, alerting) and SLI/SLO frameworks aligned to enterprise customer expectations.
- Embed security into the platform architecture: encryption, IAM, secrets management, network segmentation, and a path to SOC 2 Type II.
- Produce architecture decision records (ADRs) and documentation that guide engineering teams and inform product leadership.
Requirements
- 8–12+ years in software or infrastructure engineering, with 4+ years in an architecture role for a SaaS product.
- Deep, hands-on AWS experience across compute, networking, storage, and managed services.
- Proven track record of architecting multi-tenant SaaS platforms, ideally transitioning a product from on-premises or private cloud to public SaaS.
- Strong command of cloud-native design patterns: event-driven architecture, microservices decomposition, twelve-factor applications, and API-first design.
- Experience leading architecture across multiple engineering teams.
- Ability to produce documentation that engineers can build from and executives can reason about.
- Comfortable presenting tradeoffs to non-technical stakeholders.
- Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
- Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
Skills
- AWS
- Terraform
- AWS CloudFormation
- Kubernetes
- RabbitMQ
- Kafka
- MongoDB
- Event-driven architecture
- Microservices decomposition
- Twelve-factor applications
- API-first design
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- CAD$150,000 - CAD$180,000 + potential Bonus
Benefits
- RRSP
- Medical/dental coverage
About the Company
- Founded in 2004, NetBrain is the leader in no-code network automation.
- Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management.
- Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
- If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation.
- In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.