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About the Role
The Director, Sales Performance & Enablement will own the strategy and systems that drive sales performance across CLEAR’s airport network, translating commercial priorities into playbooks, tools, incentives, and field execution that improve conversion and sales volume. You’ll combine data-driven strategy with hands-on field leadership to identify what works, test it quickly, and scale it across the network.
Responsibilities
- Own CLEAR’s airport sales execution strategy, developing scalable playbooks, tools, quality standards, and performance frameworks that drive conversion and sales volume across the network.
- Analyze sales performance, market dynamics, and field insights to set network targets, identify performance opportunities, prioritize investment, and translate data into clear actions for the field.
- Build a rigorous test-and-learn engine across high-volume airports, rapidly piloting sales approaches, scripts, tools, and incentives and using results to determine what scales network-wide.
- Partner with Field Operations leaders to embed sales standards, coaching rhythms, and performance cadences into existing station operations, driving consistent execution through influence and shared accountability.
- Lead a high-performing team focused on sales performance intelligence and field quality, while partnering with People and Finance to design commission structures, incentives, and recognition programs that reinforce the right front-line behaviors.
Requirements
- 8+ years of experience in sales enablement, commercial strategy, sales operations, or performance leadership within a multi-site retail, hospitality, travel, or other customer-facing business.
- Translating complex performance data into clear strategies, targets, and actions that improve front-line sales results.
- Building credibility with operational leaders and driving adoption across teams you influence rather than directly manage.
- Moving from strategy to execution quickly, testing hypotheses in the field and adapting based on data, customer behavior, and front-line insights.
- Operating as a hands-on, field-forward leader who is comfortable spending significant time in airports nationwide to understand performance firsthand and drive scalable improvement.
Location
- Onsite
Work Type
- Onsite
Experience Level
- 8+ years
Salary/Compensations
- $180,000 - $215,000
Benefits
- Comprehensive healthcare plans
- Family-building benefits (fertility and adoption/surrogacy support)
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships for you and your dependents
- A CLEAR Plus membership
- 401(k) retirement plan with employer match
- Catered lunches every day
- Fully stocked kitchens
- Stipends and reimbursement programs for well-being and learning & development
About the Company
- CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally.
- With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel.
- Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
- CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.