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About the Role

The responsibilities of the mitigation technician include assessing damaged properties to see what can be saved, cleaning damaged properties, removing, and replacing damaged materials, and sanitizing the restored sites. To be successful as a mitigation technician, the employee must be physically capable, have a keen understanding of safety gear, and be able to follow instructions.

Responsibilities

Perform water mitigation, fire/smoke cleanup, mold remediation, and demolition services in accordance with company procedures and IICRC industry standards under the direction of the Mitigation Manager.
Assess damaged areas and assist in determining the scope of work, including identifying salvageable and non-salvageable materials.
Set up, monitor, and remove drying equipment including air movers, dehumidifiers, air scrubbers, and moisture monitoring devices.
Perform extraction, debris removal, demolition, cleaning, sanitizing, and contents handling activities as required to stabilize and restore properties.
Document job progress through photos, moisture readings, sketches, and daily job notes using company-approved systems and software.
Communicate professionally with customers regarding project status, job expectations, and daily activities while maintaining a high level of customer service.
Follow all company safety procedures, including proper use of personal protective equipment (PPE), hazard communication, and safe equipment operation practices.
Drive and operate company vehicles, trailers, and restoration equipment safely and responsibly.
Maintain company vehicles, tools, and equipment in a clean, organized, and operational condition.
Reachable by phone during waiting to be engaged periods, but otherwise free to use your time for personal activities unless contacted to report for duty.
Assist with containment setup, negative air systems, and site protection measures to prevent cross-contamination during mitigation activities.
Load, unload, inventory, and transport equipment, materials, and contents between job sites, warehouses, and storage facilities.
Support warehouse organization, equipment maintenance, and facility upkeep as needed.
Participate in required training, certification programs, safety meetings, and continuing education activities.
Collaborate with team members, supervisors, subcontractors, and other departments to ensure projects are completed efficiently and according to quality standards.
Perform additional duties and responsibilities as assigned to support business operations and customer needs.

Requirements

1 or more of IICRC Restoration Certifications (WRT, ASD, FSRT, etc.) preferred.
2 or more years as an experienced Restoration Technician preferred.
1-2 years of general work experience.
The ability to lift a minimum of 75 pounds.
Valid Driver’s license in good standing without restrictions.
Ability to lift, carry, and move equipment, materials, and debris weighing up to 75 lbs. on a regular basis.
Ability to stand, walk, bend, stoop, kneel, crouch, climb, and perform physical labor for extended periods.
Comfortable working in confined spaces, attics, crawl spaces, and other challenging environments.
Ability to work around water, mold, fire, smoke, and other property damage conditions while wearing required PPE.
Ability to operate mitigation equipment and safely handle tools and materials used in restoration work.
Ability to work indoors and outdoors in varying weather conditions and job-site environments.
Ability to travel to customer locations and respond to emergency service calls as needed.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
A valid driver’s license is required because this position regularly operates Company vehicles to travel to assigned job sites and other work locations.
Company vehicles are used to transport tools, equipment, materials, and other work-related items necessary to perform and complete assigned service work.
Company vehicles may be assigned to and stored at an employee’s residence when off duty to support timely deployment to assigned locations.

Skills

Safety gear
Follow instructions
Water mitigation
Fire/smoke cleanup
Mold remediation
Demolition services
Drying equipment setup, monitoring, and removal
Extraction
Debris removal
Cleaning
Sanitizing
Contents handling
Job documentation
Customer communication
Personal Protective Equipment (PPE) usage
Hazard communication
Safe equipment operation
Company vehicle operation
Tool and equipment maintenance
Containment setup
Negative air systems
Site protection
Equipment and materials transport
Warehouse organization
Training participation
Certification programs
Safety meetings
Continuing education
Team collaboration
Commitment to Excellence
Attention to Detail
Initiative
Effective Communicator
Collaboration/Relationship Building
Adaptability
Technical Proficiency

Work Type

Full-time

Experience Level

2 or more years as an experienced Restoration Technician preferred
1-2 years of general work experience

Education Level

IICRC Restoration Certifications (WRT, ASD, FSRT, etc.) preferred

Benefits

Medical
Dental
Vision
EAP
STD/LTD
Basic Life and AD&D
Voluntary Life
Supplemental: Accident, Critical Illness, Hospital Indemnity
Cell Phone Stipend
401(k)
Paid Time Off
Paid Holidays

About the Company

Watterson is an Equal Employment Opportunity and E-Verify employer.

Equal Opportunity

Watterson is an Equal Employment Opportunity and E-Verify employer.