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About the Role

Lead the strategy, architecture, optimization, and execution of our end-to-end Quote-to-Cash technology ecosystem across Salesforce, CPQ, revenue recognition, ERP, billing, order management, and integrations. Build scalable, automated, and data-driven processes to support growth, transformation, and acquisitions. Translate business priorities into scalable technology solutions and drive measurable improvements.

Responsibilities

• Own the end-to-end Quote-to-Cash systems strategy, architecture, roadmap, and operating model.
• Lead the strategic direction and continuous improvement of Salesforce and CPQ.
• Partner with Sales, Revenue Operations, Finance, and Accounting to streamline commercial and financial processes.
• Design and govern scalable integrations across critical platforms.
• Lead cross-functional business transformation by identifying process bottlenecks and applying automation.
• Develop a multi-year Business Systems roadmap aligned with corporate growth priorities.
• Build and lead a high-performing Business Systems organization.

Requirements

• 12+ years’ experience in Business Systems, Enterprise Applications, Revenue Operations Technology, Finance Systems, or related disciplines.
• Demonstrated success leading or transforming complex Quote-to-Cash environments in high-growth organizations.
• Deep experience with Salesforce and CPQ.
• Strong knowledge of ERP, billing, order management, revenue recognition, financial systems, master data, data governance, controls, reporting, and enterprise system architecture.
• Strong understanding of ASC 606 and its technology implications.
• Experience integrating CRM, CPQ, ERP, billing, and revenue recognition platforms.
• Proven experience leading large-scale systems implementations, business transformations, process redesign initiatives, and complex integrations.
• Strong executive communication and stakeholder management skills.
• Ability to partner effectively across Sales, Finance, Operations, Accounting, and executive leadership.
• Demonstrated ability to operate at both strategic and tactical levels.
• Experience with RightRev or a comparable revenue recognition platform.
• Experience operating in a private-equity-backed, sponsor-driven, highly acquisitive, or similarly fast-paced growth environment.
• Technology integration following mergers or acquisitions.
• A track record of challenging legacy processes, building scalable operating models, and applying automation and AI.

Skills

• Salesforce
• CPQ
• ERP
• Billing
• Order Management
• Revenue Recognition
• Financial Systems
• Master Data Management
• Data Governance
• Reporting
• Enterprise System Architecture
• ASC 606
• CRM
• RightRev
• Workflow Automation
• AI

Location

• Remote

Work Type

• Hybrid
• Full-time

Experience Level

• Director
• 12+ years

Salary/Compensations

• $163,000 USD - $277,000 USD

Benefits

• Comprehensive health and wellness benefits
• Opportunities for mentorship, continuing education, and focused career goal setting
• Free LinkedIn Learning licenses
• Mentoring Program
• Inclusive, global workplace
• Policies built on mutual trust and support
• Comprehensive support for international relocations and permanent residency processes

About the Company

• At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunity

• Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.