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About the Role
This role focuses on managing facility equipment and operational technology to ensure the stable operation of logistics centers. It involves driving improvements in productivity, quality, cost, and service for warehouse and delivery operations through continuous process improvement and the introduction of solutions like automation.
Responsibilities
- Manage facility equipment and operational technology for stable logistics center operations.
- Drive productivity, quality, cost, and service improvements in warehouse and delivery operations through continuous process improvement and automation.
- Manage warehouse processes, systems, and external vendors to ensure stable operations and value creation across multiple sites.
- Execute operations and process improvement projects for warehouses and deliveries.
- Identify issues in logistics sites and the overall SCM and execute improvements using methodologies like Lean/Six Sigma/PDCA.
- Plan and promote innovation and new solutions, including business case creation.
- Lead Cost Improvement Projects (CIP) and manage ROI.
- Manage and execute projects in collaboration with regional and global teams.
- Support the modification and development of warehouse management systems and manage the lifecycle of IT-related equipment.
- Plan and execute budget vs. actual management, resource allocation, and scheduling.
- Extract site needs, prioritize projects, and consolidate requirements.
- Support the execution of 3PL operations in accordance with internal quality management regulations.
- Ensure compliance with relevant requirements such as GxP, SOX, EHS, and CSV.
- Execute audits and implement corrective and preventive actions.
- Manage vendor performance and costs.
- Manage warehouse and delivery operations and processes.
- Identify challenges within logistics and the broader supply chain.
- Implement improvements using Lean, Six Sigma, and PDCA methodologies.
- Plan and implement innovative solutions and new technologies.
- Lead cost improvement projects and manage return on investment (ROI).
- Collaborate with regional and global teams on project execution.
- Support the enhancement and development of warehouse management systems.
- Manage the lifecycle of IT infrastructure and equipment.
- Develop and execute financial plans, resource allocation, and project timelines.
- Gather requirements from operational sites and define project scope.
- Ensure quality and compliance in all operational activities.
- Oversee vendor performance and manage associated costs.
- Ensure adherence to quality standards and regulatory requirements.
- Conduct audits and implement necessary corrective actions.
Requirements
- Over 3 years of experience in operations management within warehousing, logistics, or supply chain.
- Experience in project management.
- Experience with improvement activities (e.g., Lean, Six Sigma).
- Experience in vendor management or outsourced service management is desirable.
- Experience in developing and executing desktop process automation tools is desirable.
Skills
- Problem identification and resolution skills
- Logical thinking ability
- Data analysis capabilities
- KPI management ability
- Communication skills, including business-level English proficiency (desirable)
- Understanding of and interest in warehouse operations and SCM
- Understanding and practical experience with IT networks, Windows servers, AWS, and core systems (SAP, WMS, etc.)
- Basic understanding of relevant laws and regulations
- Basic knowledge of outsourced service management and contracts
- Basic knowledge of financial and cost management
- Ability to understand both corporate strategy and site needs and act upon them daily
- Positive attitude towards change, with the ability to involve others in driving improvements and innovation
- Mindset to achieve results through collaboration with internal and external stakeholders and team members
- Analytical Reasoning
- Business Behavior
- Controls Compliance
- Data Reporting
- Demand Forecasting
- Detail-Oriented
- Distribution Management
- Distribution Resource Planning (DRP)
- Execution Focus
- Lean Supply Chain Management
- Operational Excellence
- Order Management
- Problem Solving
- Process Oriented
- Procurement Systems
- Project Management
- Project Support
- Service Excellence
- Strategic Supply Chain Management
Location
- Chiyoda, Tokyo, Japan
- Ota, Tokyo, Japan
Work Type
- Full-time
Experience Level
- 3+ years
About the Company
- Johnson & Johnson believes health is everything and strives to create a world where complex diseases are prevented, treated, and cured.
- The company leverages its expertise in Innovative Medicine and MedTech to deliver healthcare solutions.
- Johnson & Johnson is committed to providing an inclusive work environment that respects diversity and recognizes employee merit, guided by its Credo.
- The company is planning to separate its orthopedic business to establish a new independent company, DePuy Synthes, expected to be completed within 18-24 months from October 14, 2025.
- Upon completion of the separation, this position will transition to employment with DePuy Synthes, adopting its employment system, programs, policies, and benefits.