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About the Role
The Regional Manager is responsible for supervising the daily operations of a portfolio of communities managed by JSCo, interpreting and implementing management procedures based on company policies and governmental regulations.
Responsibilities
- Hires, trains, supervises, develops, and terminates supervised employees in accordance with company policies.
- Performs timely performance evaluations and assists Property Managers with site-level employees.
- Approves new hires, status changes, and terminations for on-site personnel.
- Compiles comprehensive reports regarding employee performance.
- Ensures implementation of all laws, regulations, and policies regarding fair housing, employment practices, safety, and company policies.
- Prepares annual operating and capital budgets.
- Reviews financial statements and reports.
- Supervises the collection of delinquent resident accounts.
- Ensures accuracy of accounting/rent roll reporting.
- Prepares annual rent increase proposals and other financial worksheets.
- Assists in developing and maintaining internal controls and procedures for operational and fiscal control, cost savings, projections, planning, forecasting, and asset utilization.
- Ensures compliance with regulatory agreements, contracts, company policies, and federal, state, and local laws.
- Reviews new move-in files, recertification files, and Waiting Lists, verifying rent calculation and documentation.
- Interacts directly with sponsors and regulatory agencies such as HUD, CHFA, HCD, and TCAC.
- Attends meetings requested by regulatory agencies.
- Places appropriate property insurance, as approved by the owner.
- Develops and implements a marketing plan in accordance with the Affirmative Fair Marketing Plan.
- Conducts regular inspections of property and vacant apartments.
- Makes recommendations to improve marketing and leasing effectiveness.
- Reviews traffic reports and maintains accurate records for advertising.
- Reviews Marketing/Concession Log to ensure documentation of concessions and resident selection criteria.
- Compiles and prepares marketing, lease-up, fit-up, and supply budgets for new developments.
- Coordinates start-up of operations including application process, contract and service procurement, staff hiring, and training.
- Maintains and reviews weekly reports to the Owner.
- Develops marketing materials and advertising.
- Reviews wait lists to ensure proper maintenance on Boston Post.
- Walks vacant units to survey rent readiness.
- Walks grounds to ensure highest standards are maintained.
- Discusses current resident or maintenance issues with the site manager.
- Reviews recent tenant income certifications for accuracy and timeliness.
- Reviews Delinquency report and takes applicable action.
- Manages on-site staff through periodic site visits, providing instructions and feedback, and encouraging a team environment.
- Coordinates capital improvements.
- Reviews maintenance requests to ensure timely repairs and proper filing.
- Supervises resident evictions and assists with investigating complaints, working closely with legal counsel.
- Promotes harmonious relations among residents, staff, vendors, and the community.
- Assists in developing and implementing resident activities and property management programs.
- Develops and maintains relations with community services agencies and other affordable housing groups.
- Effectively and professionally interacts and communicates with senior management, property managers, employees, vendors, residents, owners, sponsors, clients, and public agencies.
- Prepares comprehensive and detailed reports for senior management, clients, and agencies.
- Meets with clients regularly and provides written and verbal reports as needed.
Requirements
- Demonstrated knowledge in the implementation and maintenance of compliance programs, including HUD, LIHTC, Tax-Exempt Bonds, CHRP, CHFA, AHP, and PBV.
- Demonstrated knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
- Demonstrated ability to support and develop a diverse environment.
- Ability to work in a fast-paced environment with the ability to prioritize assignments to meet deadlines.
- Must be able to lift heavy boxes of documents and move them to a storage room.
- Must be able to drive extensively to various property locations.
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Boston Post software knowledge is a plus
Location
- Various property locations
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $95,000/Yr. - $115,000/Yr.
Benefits
- Medical, dental and vision care; preventative medical care paid at 100%.
- Vacation leave of up to ten days per year in the first year.
- Up to 72 hours of sick time per year.
- Flexible Spending Accounts for Health Care and Dependent Care.
- Company paid Life AD&D Long Term Disability.
- Free, confidential counseling through our Employee Assistance Program.
- Commuter benefit program.
- Discounts for AT&T and ClassPass.
- $50 annual Wellness Reimbursement.
- Matching 401(K) Retirement Savings Plan of up to 2% of your compensation.
About the Company
- The John Stewart Company is a full-service housing management, development and consulting organization founded in 1978.
- Committed to providing high-quality service in the affordable housing sector.
- Works to enrich the lives of residents and employees while delivering services cost-effectively, efficiently, and with professionalism, compassion, integrity, and respect.
Equal Opportunity
- The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
- The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.