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About the Role
Be an important part of customers' day by being an expert in handcrafting deliciously perfect beverages and personally connecting to create moments that make a difference. Work together to create a welcoming store environment.
Responsibilities
- Bring mission and values to life for customers and each other.
- Create the Starbucks experience by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
- Model and act in accordance with Starbucks guiding principles.
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
- Maintain a calm demeanor during high-volume periods or unusual events.
- Anticipate customer and store needs by evaluating the environment and customers for cues.
- Communicate information to the manager for team response.
- Assist with new partner training by reinforcing successful performance and providing coaching.
- Contribute to a positive team environment by recognizing changes in partner morale and performance.
- Deliver legendary customer service with a customer-comes-first attitude.
- Discover and respond to customer needs.
- Follow Starbucks operational policies and procedures, including cash handling, safety, and security.
- Maintain a clean and organized workspace.
- Provide quality beverages, whole bean, and food products consistently.
- Follow health, safety, and sanitation guidelines for all products.
- Recognize and reinforce individual and team accomplishments.
- Maintain regular and consistent attendance and punctuality.
- Meet store operating policies and standards.
- Engage with and understand customers.
- Prepare food and beverages to standard recipes or customized for customers.
Requirements
- Ability to work as part of a team.
- Ability to build relationships.
- Ability to learn quickly.
- Ability to perform many different tasks within the store during each shift.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Ability to work in a fast-paced environment.
- Good time-management skills and multi-tasking abilities.
- Good problem-solving skills.
Skills
- Customer service
- Beverage preparation
- Teamwork
- Relationship building
- Quick learning
- Task management
- Communication
- Problem-solving
- Time management
- Multi-tasking
Location
- LaGuardia International Airport
Work Type
- Full-Time
- Flexible schedule including weekends & holidays
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $22.00 an hour
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- 401(k) retirement plan
- Company paid life insurance
- Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and career growth opportunities
- Referral program bonus
About the Company
- Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates is a global leader in travel retail and hospitality.
Equal Opportunity
- Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).