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About the Role
Responsible for delivering the Bank’s Network Management strategy across Anglophone Africa, focusing on expanding, onboarding, and maintaining correspondent banking and non-bank financial institution providers in the region.
Responsibilities
- Translate the Target Operating Model into actionable plans for Africa in collaboration with the Head of Network Management Africa.
- Ensure regional strategy aligns with global objectives, focusing on high-growth markets and regional challenges/opportunities.
- Identify additional payment channels for Anglophone Africa, such as mobile payments, local ACH systems, and Instant Payments, to support global network expansion.
- Collaborate with the Front Office to assess market needs and implement innovative payment solutions for revenue growth.
- Conduct corridor, currency, and capability analysis to identify coverage gaps and prioritization opportunities.
- Prepare country assessments, briefing notes, and recommendations for senior management.
- Facilitate the end-to-end onboarding of new correspondent banks and non-bank financial institution partners in Anglophone Africa.
- Compile credit applications for new prospects and existing banking partners.
- Coordinate due diligence documentation, approvals, and onboarding conditions.
- Manage partner relationships, including periodic reviews and service discussions.
- Oversee contract negotiations with partner banks and NBFIs in Africa, ensuring alignment with global pricing, regional service levels, and local regulations.
- Build and nurture strong relationships with local partners and financial institutions for seamless client engagement and issue resolution.
- Enable local and cross-border payment capabilities across Anglophone Africa, including clearing systems, ACH-type schemes, and FX settlement.
- Maintain a strong understanding of end-to-end payment flows, settlement structures, and infrastructure dependencies in Anglophone Africa.
- Ensure compliance with complex regulatory environments in Anglophone Africa, acting as the first line of defense against regulatory risks.
- Support the preparation, maintenance, and refresh of Country Risk Assessments and correspondent banking reviews.
- Liaise with Risk, Compliance, and Financial Crime teams to ensure alignment with internal policy, regulatory expectations, and risk appetite.
- Monitor regulatory, geopolitical, and market risk developments across Anglophone Africa and escalate issues appropriately.
- Prepare high-quality management information, network status updates, and internal reporting.
- Coordinate with Sales, Trading Desk, Payments Operations, and Treasury Operations teams to support operational queries and escalations.
- Support senior colleagues with materials for governance committees, management forums, and strategic initiatives.
- Provide regional insights and thought leadership to align partnerships with local market demands and global strategic priorities.
Requirements
- Bachelor’s degree in a relevant field of study would be advantageous but not essential.
- Preferably 10+ years in a Network Management function.
- Significant experience covering emerging markets.
- Detailed understanding of SWIFT message formatting and exception handling.
- FX or payments Operational background would be advantageous.
Skills
- Network Management
- Emerging Markets
- SWIFT message formatting
- Exception handling
- FX operations
- Payments operations
Location
- Anglophone Africa
Work Type
- Hybrid working (3 days on-site)
Experience Level
- 10+ years
Education Level
- Bachelor's degree
Benefits
- Contributory personal pension plan (Employee 2-5%, Employer 7-10%)
- Life Assurance – 4 times annual salary
- Group Income Protection
- Private Medical Insurance (may include cover for partner/children)
- Discretionary Bonus
- Competitive Annual Leave
- 2 Volunteering Days
- Benefit Hub
About the Company
- Crown Agents Bank is a growing and regulated UK bank connecting emerging and frontier markets globally through FX and payments technology.
- We transform payments and FX in emerging markets, reducing friction and increasing access to funds.
- Our solutions address challenges of payments being difficult, expensive, unreliable, and opaque in emerging markets.
- We connect hard-to-reach regions to global financial infrastructure, providing access to best prices and reliable settlement.
- Crown Agents Bank (CAB) combines deep relationships, network strength, and innovative digital capabilities with cross-border transaction banking solutions.
- We enable fintech, corporates, governments, development organizations, and banks to move money in and across hard-to-reach markets.