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About the Role

BAM is seeking a PT Assistant Cinema Manager to work closely with the Cinema Management Team, Projectionists, and Programmers to operate a busy and dynamic four-screen cinema in downtown Brooklyn. The PT Assistant Manager oversees the Floor Staff and handles all operations within the cinema, from box office and concession sales to customer service. The role maintains an innovative and quality operation of BAM’s Cinemas 365 days a year, protects BAM’s brand by promoting its award-winning cinema programming, and expands awareness of cinema at BAM while cultivating film audiences.

Responsibilities

Learn point-of-sale (POS) system for use at the cinema concession stand and ticket box office
Count and log all cash sales
Issue sales reports to film distributors
Coordinate with other departments (Security, Custodial, Facilities, Membership, Special Events, etc.) to ensure efficient and effective cinema operations
Oversee and assist in the operations of Q&A’s and Special Events
Train and manage Floor Staff
Assist customers with ADA needs
Monitor and ensure proper food handling and health and safety issues
Conduct daily inspections of premises for Fire Safety and other issues
Assist in customer incidents (refunds, interrupted screenings, etc.)
Build film schedules, promos and special codes in Tessitura
Manage Concession operation including purchasing, marketing and display of merchandise
Communicate clearly and effectively to customers questions on directions, programming, and local suggestions
Ensure cinemas comply with all health and safety standards
Report to work promptly
Display a welcoming, professional and upbeat appearance
Perform daily upkeep of the Cinema space during operations (Cinemas, workspace, lobby)
Work within a team environment and take direction from Cinema Management Team
Stay onsite until all customers have left when closing

Requirements

Completed at least 1 year of continuous, active service in current position
Meet the experience and skills requirements as outlined in the job post
Be employed in the current position for at least one year
Performed in a satisfactory manner without any corrective actions in the last 12 months

Skills

Supervisory experience
Experience working at a movie theater
Ability to provide friendly and polite customer service
Works well with others and is a team player

Location

Brooklyn, NY

Work Type

Part-Time
On-site

Experience Level

Some supervisory experience required

Education Level

Bachelor’s degree, or equivalent work experience

Salary/Compensations

$29.20 - $29.20 Hourly

Benefits

Medical insurance
Dental insurance
Vision insurance
Retirement plan opportunities (401(k) and pension plans)
Access to BAM's programming

About the Company

Brooklyn Academy of Music (BAM) is a multi-disciplinary arts center located in Brooklyn, New York.
For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities.
With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters.

Equal Opportunity

Brooklyn Academy of Music is an Equal Opportunity Employer.
BAM recognizes that historic institutional practices lead to a non-inclusive environment and is working to address diversity and inclusion in all forms.
Individuals in BAM are experiencing their own pace during this process, which is not uncommon when addressing power and privilege.
The Programming Operations division supports and continues to take part in this process.