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About the Role

We Enable Possibility℠ by promoting progress and inspiring clients, employees, investors, and communities to achieve their greatest potential through collaboration, expertise, and innovation.

Responsibilities

Underwrite new and renewal A&H business in accordance with allocated underwriting authority level.
Achieve planned underwriting results for new and renewal business and identify requirements to meet the Region’s business needs.
Lead and manage a team of Region A&H underwriters, ensuring compliance with all business policies and procedures.
Accountable for the A&H Region Growth Strategy.
Responsible for A&H’s Region distribution strategy.
Provide monthly End of Month Reporting on the Region A&H book.
Provide input for the Region for the Arch Australia Line of Business Review.
Attend calls and meetings with local and group managers in London, as required.
Ensure accurate entry of submissions, quotes, and bound policies, and recording of underwriting information in Arch’s underwriting systems.
Conduct account clearance procedures for multi-national risks.
Ensure and manage the underwriting and servicing of risks are timely and accurate while adhering to all Arch underwriting/compliance guidelines, service standards, and regulatory requirements.
Coordinate individual risk underwriting actions with other departments to assure the highest level of customer satisfaction while meeting production and business goals.
Provide regular direction and leadership to the local A&H underwriting team to achieve specific line of business and broader corporate strategic objectives.
Conduct Peer Reviews and ensure accurate completion and/or review of Peer sheets.
Collaborate with the Regional Manager - Australia, and the Underwriting Manager- A&H on the development of annual and long-term operating plans.
Collaborate with Managers and Underwriters within the Region to drive multi-line growth and build relationships in the Region.
Perform product development and marketing activities including identifying producer relationships within the assigned market to optimize best solutions for distribution; identify and suggest new and modified products; identify producers for business/marketing programs; and analyze producers and market opportunities.
Monitor and report on notable Claims activity within the portfolio to Underwriting Manager – A&H and Regional Manager on a monthly basis.
Coordinate with the Underwriting Manager- A&H, and A&H Line of Business Head on all ceded reinsurance actions in accordance with Arch guidelines.
Maintain appropriate business activity logs to record submission activity, or premium activity for management reports.
Assist in the resolution of outstanding premium receivable issues, when directed.
Stay abreast of industry topics and changes in legislation impacting the line of business.
Communicate organizational goals with team members and clarify set expectations.
Monitor employees’ productivity and provide constructive feedback and coaching.
Oversee employee’s performance; organize regular 1:1 meetings to discuss performance, manage underperformance, conduct annual performance reviews, and support setting annual goals.
Provide guidance, support, and mentoring to employees.
Identify development needs of employees and discuss career development aspirations.
Review leave requests as per policies, oversee team operation, manage employees’ workload and attendance.
Conduct disciplinary conversations when required.
Manage recruitment process within a reasonable timeframe; identify recruitment needs, conduct interviews, and provide feedback.
Prepare and manage onboarding of new employees; prepare new employee’s training.
Ensure adherence to legal and company policies and procedures.
Collaborate effectively with other business units.
Adhere to company’s policies, procedures, and local guidance as well as to the legislation.
Perform other reasonable duties as directed by the business, within the scope of the role.

Requirements

Minimum 5-10 years of work experience in the Australian/New Zealand A&H insurance markets.
Strong working knowledge and large pool of existing broker/client relationships in the Australian/New Zealand A&H insurance markets.
Experience managing a team or demonstrated aptitude to operate in a leadership position.

Skills

People management
Portfolio management
Managing growth of Region, A&H portfolio
Planning and product development
Client relationship management
Technical and analytical skills
Knowledge reading & analysing financial statements
Regulatory & compliance awareness
Problem solving, negotiation & decision making
Strong interpersonal and leadership skills
Ability to teach, influence and motivate others
Effective communication (verbal and written)
Ability to develop and maintain effective relationships with all business units
MS Office proficiency
Desire to learn and contribute
Ability to work as part of a team and autonomously
Enthusiastic, positive attitude
Ability to work under pressure of time
Experience working with multiple stakeholders and under deadlines
Ability to prioritize
Strong attention to detail
Flexibility, multi-tasking
Ability to deliver initiatives within a short timescale

Location

Australia

Work Type

Full-time

Experience Level

5-10 years

Education Level

Tertiary degree, preferable in finance, commerce, law, accounting or similar - desired
Professional certifications within the insurance industry - preferred but not essential

About the Company

Arch Underwriting at Lloyd's (Australia) Pty Ltd