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About the Role
The Team Leader participates in the management activities for several locations within an assigned district, managing the day-to-day activities of seasonal team members. This role drives operations to maximize efficiency and increase revenue and office profitability.
Responsibilities
- Supervises seasonal hourly staff members at a single location or kiosk
- Communicates with the Manager on the status of recruiting, interviewing and hiring of seasonal employees
- Maximizes customer service and increases sales
- Performs administrative functions
- Develops, reviews, approves, and monitors office work schedules and hours worked
- Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Reviews productivity reports and takes appropriate action
- Maintains a filing system for tax returns
- Follows up with clients to persuade them to return to the office and file their tax return
- Prepares tax returns
- Delivers supplies to locations
Requirements
- High School Degree or equivalent related business experience
- Course of study in management or in tax preparation and/or accounting preferred
- Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number)
- One year of previous management or supervisory experience desired
- Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software
- Valid driver's license and reliable transportation
Location
- East Tennessee
- Greenville, South Carolina
Work Type
- In-person
Experience Level
- One year of previous management or supervisory experience desired
Education Level
- High School Degree or equivalent
- Course of study in management or in tax preparation and/or accounting preferred
Salary/Compensations
- Competitive salary
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
About the Company
- At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes.
- We do this with integrity, quality, and consistency.
- The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”.
- This is our mission and it’s a large part of why we work here.
- Together we are highly passionate about what we do, and how we can help our clients.
- We are an independently owned & operated franchise with 29 locations in East Tennessee and 7 in & around the Greenville, South Carolina area.