Head of Strategy and Operations — Partnerships at GetYourGuide | BE, DE | Rezi

Head of Strategy and Operations — Partnerships at GetYourGuide

Head of Strategy and Operations — Partnerships

GetYourGuide · BE, DE

2 weeks ago

Head of Strategy and Operations — Partnerships

GetYourGuide · BE, DE

21 days ago
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About the Role

This role is central to the Strategic Partnerships team, focusing on building a repeatable and scalable operating system to manage a complex portfolio. You will own planning cadences, performance frameworks, cross-functional machinery, and analytical infrastructure, working directly with the Head of Strategic Partnerships and leading the Operations team.

Responsibilities

  • Own the GMV forecast and P&L accountability for the partnership channel.
  • Build the forecasting model, track actuals, and maintain forecast accuracy within 5-7%.
  • Translate data into investment decisions.
  • Design and run the annual and quarterly planning cycles end-to-end.
  • Set targets, cascade OKRs, build financial frames, and run QBRs.
  • Own the output, not the facilitation.
  • Build and maintain the operating system, defining playbooks, checklists, and readiness gates.
  • Enforce hygiene and accountability.
  • Lead the Operations team, managing and developing 3+ people.
  • Make hiring and performance decisions.
  • Build commercial instincts in your team.
  • Own strategic project execution from framing through delivery.
  • Unblock cross-functional dependencies.
  • Drive CRM and pipeline discipline, defining stage definitions and enforcing coverage ratios.
  • Educate and hold commercial teams accountable.
  • Build channel economics models, separating reported from incremental revenue.
  • Reprice terms against measured floors.
  • Model unit economics and guide investment decisions.

Requirements

  • 7-10+ years combining strategy and operations.
  • Deep expertise in ops roles at marketplaces, platforms, or high-growth tech.
  • Owned a revenue or GMV forecast and been measured on it.
  • Owned an annual or quarterly planning cycle as the owner of output.
  • Runs CRM and pipeline as a discipline.
  • Understands partner and channel economics.
  • Comfortable building and scaling forecast and unit economics models.
  • Led an operations or analytics team of 3 or more people.
  • Cleared cross-functional dependencies you didn't own.
  • Used AI tools (Claude, ChatGPT, or similar) with concrete examples of impact.

Skills

  • Strategy
  • Operations
  • Marketplace operations
  • Platform operations
  • High-growth tech operations
  • Forecasting
  • P&L management
  • Financial modeling
  • Excel modeling
  • CRM discipline
  • Pipeline management
  • Channel economics
  • Unit economics
  • Team leadership
  • Project execution
  • Cross-functional collaboration
  • AI tools

Location

  • Berlin HQ
  • Global offices

Work Type

  • Hybrid working approach
  • Three days in office collaboration (Mon, Tue, Thur)
  • Two days of optional at home focus time

Experience Level

  • 7-10+ years combining strategy and operations

Benefits

  • Annual personal growth budget
  • Mentorship programs
  • Work from anywhere in the world for 30 days per year
  • Quarterly team events
  • Yearly company-wide events
  • Monthly transportation budget
  • Monthly fitness budget
  • Discounts on GetYourGuide activities for you, friends, and family
  • Language reimbursement program
  • Health and wellness benefits

About the Company

  • GetYourGuide connects people with unforgettable travel experiences around the world.
  • Millions look to us for unique activities they can trust.
  • We are committed to making every journey extraordinary.

Equal Opportunity

  • We’re an equal opportunities employer.
  • Every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
  • Please refrain from including your picture and age with your application.