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About the Role
This role is central to the Strategic Partnerships team, focusing on building a repeatable and scalable operating system to manage a complex portfolio. You will own planning cadences, performance frameworks, cross-functional machinery, and analytical infrastructure, working directly with the Head of Strategic Partnerships and leading the Operations team.
Responsibilities
- Own the GMV forecast and P&L accountability for the partnership channel.
- Build the forecasting model, track actuals, and maintain forecast accuracy within 5-7%.
- Translate data into investment decisions.
- Design and run the annual and quarterly planning cycles end-to-end.
- Set targets, cascade OKRs, build financial frames, and run QBRs.
- Own the output, not the facilitation.
- Build and maintain the operating system, defining playbooks, checklists, and readiness gates.
- Enforce hygiene and accountability.
- Lead the Operations team, managing and developing 3+ people.
- Make hiring and performance decisions.
- Build commercial instincts in your team.
- Own strategic project execution from framing through delivery.
- Unblock cross-functional dependencies.
- Drive CRM and pipeline discipline, defining stage definitions and enforcing coverage ratios.
- Educate and hold commercial teams accountable.
- Build channel economics models, separating reported from incremental revenue.
- Reprice terms against measured floors.
- Model unit economics and guide investment decisions.
Requirements
- 7-10+ years combining strategy and operations.
- Deep expertise in ops roles at marketplaces, platforms, or high-growth tech.
- Owned a revenue or GMV forecast and been measured on it.
- Owned an annual or quarterly planning cycle as the owner of output.
- Runs CRM and pipeline as a discipline.
- Understands partner and channel economics.
- Comfortable building and scaling forecast and unit economics models.
- Led an operations or analytics team of 3 or more people.
- Cleared cross-functional dependencies you didn't own.
- Used AI tools (Claude, ChatGPT, or similar) with concrete examples of impact.
Skills
- Strategy
- Operations
- Marketplace operations
- Platform operations
- High-growth tech operations
- Forecasting
- P&L management
- Financial modeling
- Excel modeling
- CRM discipline
- Pipeline management
- Channel economics
- Unit economics
- Team leadership
- Project execution
- Cross-functional collaboration
- AI tools
Location
- Berlin HQ
- Global offices
Work Type
- Hybrid working approach
- Three days in office collaboration (Mon, Tue, Thur)
- Two days of optional at home focus time
Experience Level
- 7-10+ years combining strategy and operations
Benefits
- Annual personal growth budget
- Mentorship programs
- Work from anywhere in the world for 30 days per year
- Quarterly team events
- Yearly company-wide events
- Monthly transportation budget
- Monthly fitness budget
- Discounts on GetYourGuide activities for you, friends, and family
- Language reimbursement program
- Health and wellness benefits
About the Company
- GetYourGuide connects people with unforgettable travel experiences around the world.
- Millions look to us for unique activities they can trust.
- We are committed to making every journey extraordinary.
Equal Opportunity
- We’re an equal opportunities employer.
- Every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
- Please refrain from including your picture and age with your application.