Desktop Support Analyst (Co-op) at S&C Electric Company | CA | Rezi

Desktop Support Analyst (Co-op) at S&C Electric Company

Desktop Support Analyst (Co-op)

S&C Electric Company · CA

2 weeks ago

Desktop Support Analyst (Co-op)

S&C Electric Company · CA

19 days ago
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About the Role

As a co-op student, you will work on meaningful projects that support our operations and give you hands-on experience in a dynamic, safety-focused environment. Join S&C to make an impact on tomorrow’s energy challenges!

Responsibilities

  • Respond to and prioritize requests for technical support or assistance.
  • Identify and analyze support issues, determining cause, resolution and potential trends.
  • Provide guidance and recommendations in the most effective use of technology.
  • Facilitate relationships with external organizations regarding technical issues and software functionality.
  • Prepare/maintain procedural, educational or related documentation/communications.
  • Follow established standard work and best practices; define new standard work as appropriate.
  • Install or assist in the installation and maintenance of technical equipment and/or software.
  • Perform other similar and related duties as assigned.

Requirements

  • Successful completion of at least one year of post-secondary education towards a diploma or degree in or related to computer/information technology.
  • Available and enrolled in a 4-month co-op term starting in Winter 2027 (4 Months: Jan. - Apr.).
  • Experience in a technical support role involving client technology is preferred.
  • Excellent interpersonal, customer service, and communication skills.
  • Ability to work independently with minimum supervision.
  • A team player and a self-starter.

Location

  • Onsite

Work Type

  • Full-time
  • Contract

Experience Level

  • Co-op

Education Level

  • Post-secondary diploma or degree

Salary/Compensations

  • $22.40 - $28.60 per hour

Benefits

  • Subsidized Public Transit Program
  • Discounted Food & Beverage

About the Company

  • With over 70 years of innovation in Canada and a century globally, S&C Electric is a trusted leader in power reliability.
  • We foster a collaborative, safety-focused environment where achievements are celebrated and growth is encouraged.
  • In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse.
  • Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.
  • With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members.
  • As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.
  • S&C’s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.

Equal Opportunity

  • S&C Electric Canada Ltd. is an equal-opportunity employer.
  • In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, S&C Electric Canada Ltd. will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform S&C Electric Canada Ltd.’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.