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About the Role
As a co-op student, you will work on meaningful projects that support our operations and give you hands-on experience in a dynamic, safety-focused environment. Join S&C to make an impact on tomorrow’s energy challenges!
Responsibilities
- Respond to and prioritize requests for technical support or assistance.
- Identify and analyze support issues, determining cause, resolution, and potential trends.
- Work with senior members in automating software installation and processes.
- Provide guidance and recommendations on the most effective use of technology.
- Facilitate relationships with external organizations regarding technical issues and software functionality.
- Prepare/maintain procedural, educational, or related documentation/communications.
- Follow established standard work and best practices; define new standard work as appropriate.
- Install or assist in the installation and maintenance of technical equipment and/or software.
- Perform other similar and related duties as assigned.
Requirements
- Successful completion of at least one year of post-secondary education towards a diploma or degree in or related to computer or information technology.
- Successful completion of at least one co-op work term.
- Enrolled and eligible for a 4-month co-op work term for the Winter 2027 (Jan. - Apr.).
- Experience in a technical support role involving on-prem and cloud technology, including but not limited to: Active Directory and Azure AD, Office 365, Exchange, and SharePoint, Windows client and server OS.
- Knowledge of PowerShell and some programming languages is highly desirable.
- Excellent interpersonal, customer service, and communication skills.
- Ability to work independently with minimum supervision.
- A team player and a self-starter.
Skills
- Active Directory
- Azure AD
- Office 365
- Exchange
- SharePoint
- Windows client and server OS
- PowerShell
- Programming languages
- Interpersonal skills
- Customer service skills
- Communication skills
Location
- Onsite
Work Type
- Onsite
- Co-op
- Full-time
Experience Level
- Co-op student
- Junior
Education Level
- Diploma or degree in or related to computer or information technology
Salary/Compensations
- $22.40 - $28.60 per hour
Benefits
- Competitive compensation
- Subsidized Public Transit Program
- Discounted Food & Beverage
About the Company
- With over 70 years of innovation in Canada and a century globally, S&C Electric is a trusted leader in power reliability.
- We foster a collaborative, safety-focused environment where achievements are celebrated and growth is encouraged.
- In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse.
- Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.
- With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members.
- As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.
- S&C’s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.
Equal Opportunity
- S&C Electric Canada Ltd. is an equal-opportunity employer.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, S&C Electric Canada Ltd. will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform S&C Electric Canada Ltd.’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.