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About the Role

Hastings Direct is a digital insurance provider aiming for market leadership in the UK. The Pricing, Data and Analytics community values curiosity, collaboration, and constructive challenge to drive meaningful change and ensure customers receive fair and accurate pricing.

Responsibilities

Analyse intervention performance across customer, behavioural, operational and commercial outcomes.
Use SQL to extract, transform and interrogate datasets that support intervention decision-making.
Build analytical views, dashboards or outputs that help teams monitor intervention activity and effectiveness.
Apply scenario analysis, optimisation or trade-off techniques to support prioritisation and decision-making.
Evaluate alternative intervention strategies against agreed success measures and constraints.
Support experimentation, measurement frameworks and post-implementation reviews.
Identify data quality issues, unexpected trends and opportunities to improve intervention processes.
Translate analytical findings into practical recommendations for business stakeholders.
Document assumptions, limitations and methods so outputs are transparent and repeatable.

Requirements

Good SQL skills and experience working with structured datasets.
Experience using data to answer business, operational or customer questions.
Ability to evaluate trade-offs between competing objectives, constraints or outcomes.
Strong analytical problem-solving skills and attention to detail.
Ability to communicate recommendations clearly to technical and non-technical audiences.
Understanding of KPIs, measurement frameworks and evidence-based decision-making.
Comfort working with ambiguity and turning business questions into structured analysis.
Regrettably, we are unable to offer sponsorship for this role.

Skills

SQL
Data Analysis
Business Analysis
Problem-Solving
Communication
KPIs
Measurement Frameworks
Evidence-based Decision-making

Location

Remote
Hybrid

Work Type

Flexible working
Hybrid working

Salary/Compensations

Competitive salary

Benefits

Flexible working
Competitive bonus scheme
Life assurance cover (4x salary)
Income protection
Matched pension contributions up to 10%
Discounts
Cashback
Free independent mortgage advice
Free access to financial wellbeing support
Thrive mental health app
Colleague assistance programme (24/7)
In-house mental health first aiders
Support groups
25 days annual leave + bank holidays
Option to buy or sell one week of annual leave
Health care cash back plans
Dental plans
Discounted health assessments
Cycle to work scheme
Tech scheme
Discounted and free onsite facilities
Social events

About the Company

Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market.
They have made huge investments in pricing and data capabilities.
They nurture a 4Cs culture: curiosity, collaboration, constructive challenge, and a focus on colleagues, customers, company, and community.
They provide insurance for over four million customers.
Great pricing is built on trust, innovation, and precision.
Pricing is a strategic capability at the heart of Hastings, driven by deep risk insight.
They focus on getting it right for their colleagues, customers, company, and community.
They provide support, training, and development for colleagues.
Their 4Cs principles aim to create the right culture and tools for colleagues to deliver good outcomes for customers, driving profitable and sustainable company growth and investment in communities.

Equal Opportunity

As a Disability Confident employer, Hastings Direct is committed to ensuring inclusive recruitment processes and providing fair access to support and adjustments.
They welcome applications through the Disability Confident Scheme (DCS).
Hastings Group is an equal opportunities employer, treating people fairly and welcoming applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
They have a thorough referencing process, including credit and criminal record checks.
Hastings Direct is committed to creating an inclusive environment where everyone has the opportunity to succeed.
They encourage applicants to be open about any reasonable adjustments needed during the recruitment process, and their recruitment team is available to provide support for a fair and accessible experience.