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About the Role

Join AWIN as a Sales Consultant at Volvo Cars Toronto, contributing to a premier network of luxury automobile dealerships. This role is crucial for driving sales and ensuring customer satisfaction within a growing automotive group.

Responsibilities

Sell and lease/finance new or pre-owned vehicles to existing or new customers.
Meet sales quota and gross profit targets consistently.
Meet or exceed CSI (customer satisfaction) objectives.
Establish and nurture customer relationships for vehicle sales.
Handle incoming sales traffic via telephone, internet, and in person.
Qualify all prospects.
Arrange trade-in appraisals through the Pre-Owned Sales Manager.
Liaise between prospect and sales management during negotiations.
Turn over all sales customers to the finance office.
Arrange new and pre-owned deliveries through sales management and the finance office.
Actively prospect new customers on a continuous basis.
Follow up with past deliveries to ensure customer satisfaction.
Research and study product changes.
Attend and participate in weekly sales meetings.
Review previous month's performance against objectives and floor traffic management statistics.
Familiarize yourself with all manufacturers' sales, lease, and finance programs.
Make annual and lease maturity contact calls with the existing client base.
Keep apprised of competitive products.
Review historical performance with management to set annual sales objectives.
Participate in off-site marketing and advertising initiatives as required.
Assist in the arrangement of showroom display.
Participate in off-site product and skills training programs.
Close sales by overcoming objections, negotiating prices, completing contracts, explaining provisions, offering warranties, services, and financing, and collecting payments.
Keep apprised of all applicable federal, provincial, and local laws governing retail auto sales.
Escort customers to the customer lounge, Parts Counter, and introduce them to the Service Department during the delivery process.

Requirements

High school diploma or equivalent.
Minimum one year of relative experience.
Ability to read and comprehend instructions and information.
Valid Ontario G Driver’s License.
Clear Driver’s Abstract.
Valid OMVIC registration.
Strong business acumen.
Professional appearance.
Ability to sell the minimum quota according to dealership objectives.
Excellent communication skills: verbal and written.
Excellent customer service skills.
Passion, motivation, focus, and leadership skills.
Results focused approach.
Team player.
Strong communication skills both written and verbal.
Ability to influence, negotiate, and mediate effectively.
Strong attention to detail.
Ability to maintain confidentiality and professionalism.
Excellent interpersonal and team building skills.
Strong time management and organizational skills.
Honest, courteous, and able to demonstrate strong work ethics.
Driven and ability to work with minimum supervision.

Skills

Sales
Leasing
Financing
Customer Relationship Management
Negotiation
Communication
Customer Service
Business Acumen
Time Management
Organizational Skills

Location

Greater Toronto Area

Work Type

Full-time

Experience Level

Minimum one year of relative experience

Education Level

High school diploma or equivalent

Salary/Compensations

Commission based position

Benefits

Excellent Group Benefits package
Group RRSP Contribution program
Work/life balance
Training and support programs
Boot and tool allowance
Tuition reimbursement program
Corporate support
Mentorship and development
Unlimited careers opportunities within our automotive group

About the Company

AWIN is a premier network of 23 luxury automobile dealerships and 3 state-of-the-art collision centers in the Greater Toronto Area.
The company values its customers and employees and is invested in principles for success.
AWIN values doing business with integrity and adheres to the highest ethical standards.

Equal Opportunity

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).