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About the Role
A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude!
Responsibilities
- Ensure cleanliness of guest rooms and deep cleaning rooms on a daily basis.
- Ensure all linen is changed on a daily basis.
- Remove all linen and trash from the room.
- Clean and disinfect bathrooms.
- Replace all used amenities after every guest departure.
- Prepare beds with linen, ensuring linen is free of stains or rips.
- Report any defects in a guest room or throughout the hotel.
- Vacuum, sweep, and mop rooms daily.
- Understand and know property amenities.
- Assist guests as needed.
- Perform other duties as assigned by supervisor/manager.
Requirements
- Basic verbal communication skills.
- Flexible schedule.
- Ability to understand and follow written and verbal instructions.
- Detail oriented.
- Ability to multitask and work in a fast-paced environment.
- Regular and reliable attendance.
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to make periodical fast-paced movements as required to go from one part of the property to others.
- Must be able to move, pull, push, carry or lift at least 30 pounds.
- Must be able to occasionally kneel, bend, crouch and climb.
- Must be able to perform physical activities such as lifting, cleaning, and stooping.
- Must be able to stand, walk, lift, and bend for long periods of time.
Skills
- Customer service
- Housekeeping
- Cleaning
- Organization
- Dependability
- Communication
Work Type
- Full-time
Salary/Compensations
- $23—$23 USD
Benefits
- Competitive compensation packages
- Global benefits and perks
- Training to develop technical and managerial skills
- Medical, Dental & Vision
- Retirement fund with a 2% match
- Sick days
- Vacation days
- Career Development opportunities
- Soho Impact initiatives
- Extensive range of learning and development courses
- Access to Cookhouse & House Tonic events
- Team Events
- Team Meal provided while on duty
About the Company
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Soho House can progress your career domestically or internationally as well as managerially or technically.
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.