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About the Role
Epiphany Dermatology is seeking a service-oriented, motivated Senior Benefits & Leave Specialist to execute the company’s benefits and leave programs. This role is crucial for supporting the company's ambitious expansion goals and ensuring exceptional patient care.
Responsibilities
- Administer employee benefit programs, including new hire enrollments, qualified life event changes, terminations, COBRA, disability, and retirement plan administration.
- Lead the annual open enrollment process, including plan design, system testing, file preparation, material distribution, and assisting employees with enrollment questions.
- Process Qualified Life Events, ensuring supporting documentation is received, verified, and retained.
- Serve as the primary point of contact for employee leaves of absence (FMLA, state, personal, disability), facilitating communication, paperwork, vendor coordination, tracking, documentation, and return-to-work.
- Ensure processes comply with applicable federal and state regulations (ACA, ERISA, COBRA, HIPAA, FMLA, ADA).
- Act as the primary point of contact for employees regarding benefits questions, coverage issues, eligibility, plan rules, and claim support, providing high-quality customer service.
- Develop and distribute benefits communications, employee education materials, and onboarding support.
- Conduct detailed benefits analysis for mergers and acquisitions and assist with communication to new employees.
- Maintain and update employee benefit information in company systems, ensuring data accuracy, system integrity, and timely processing of deductions and enrollments.
- Coordinate the transfer of benefits data to external vendors for eligibility files, payroll deductions, premiums, contributions, and plan administration.
- Troubleshoot technical issues and partner with internal and external teams to resolve system errors or discrepancies.
- Verify accuracy of monthly benefit invoices, reconcile discrepancies, and monitor timely invoice processing and reconciliation.
- Generate and review regular benefits reports, audits, and reconciliations for accurate billing, contributions, and enrollment data.
- Coordinate and maintain benefits documentation, including notices, summaries, audits, and compliance materials.
- Identify, document, and implement opportunities to improve processes, increase efficiency, and enhance the employee experience.
- Perform other duties as assigned.
Requirements
- Meticulous, detail-oriented, and highly organized.
- Able to manage multiple tasks and deadlines in a fast-paced environment.
- Strong administrative and coordination skills.
- Solid technical aptitude with HRIS, benefits systems, file feeds, and data auditing.
- Knowledge of benefits regulations, plan rules, and compliance requirements (ACA, ERISA, COBRA, HIPAA, FMLA, ADA, etc.).
- Solutions-oriented approach with the ability to troubleshoot and resolve issues.
- Bachelor’s degree required, preferably in human resources, business administration, or a related field.
- At least 5 years of hands-on benefits and leave administration experience.
- Strong technical experience with HRIS (ADP WorkforceNow a plus) and benefits systems.
- Proficiency with Microsoft and Google productivity tools.
- Administrative office environment may require occasional visits to medical offices with possible exposure to procedure/exam rooms and laboratory environments, including potential exposure to communicable diseases, bloodborne pathogens, biohazards, or toxic substances.
- Daily activities may include standing, walking, sitting, bending, and lifting items up to 30 lbs.
Skills
- Benefits Administration
- Leave Administration
- HRIS
- Benefits Systems
- File Feeds
- Data Auditing
- ACA Compliance
- ERISA Compliance
- COBRA Compliance
- HIPAA Compliance
- FMLA Compliance
- ADA Compliance
- Microsoft Office Suite
- Google Workspace
- Customer Service
- Communication
Location
- Nationwide
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's Degree
Benefits
- Medical insurance
- Life insurance
- Short-term disability coverage
- Mental health services
- Vision insurance
- Dental insurance
- Supplemental insurance options
- 401k with company matching
- Employee discounts
- HSA
- FSA
- Tuition assistance
- Certification reimbursement
- Generous time off plans
- Free skin care
About the Company
- Epiphany Dermatology is a dynamic, fast-growing dermatology services company dedicated to improving access to dermatology services and providing exceptional patient care in underserved markets across the U.S.
- The company has grown from a single site in 2015 to over 100 clinics nationwide and has ambitious expansion goals for the next four to five years.