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About the Role
People USA is a peer-run nonprofit organization dedicated to providing high-quality, effective peer services and behavioral health care to individuals with mental health and/or addiction issues. The Crisis Support Center offers 24/7/365 access to an integrated team for individuals experiencing distress. The Certified Alcoholism and Substance Abuse Counselor (CASAC) will provide direct clinical services and substance use disorder counseling, including crisis de-escalation, assessment, service planning, referrals, and education.
Responsibilities
- Addresses referrals from community providers, including warm hand-offs.
- Assists in coordinating services and referrals for guests leaving the Center.
- Provides care collaboration, advocacy, and therapeutic services to guests and their families.
- Works collaboratively with guests, community providers, team members, and external partners.
- Demonstrates cultural competency and commitment to guests.
- Assists in achieving programmatic goals and objectives as per agency contracts.
- Meets programmatic outcomes.
- Demonstrates commitment to the agency and Center's philosophy.
- Acts as an advocate and helps guests access resources while confronting mental health and substance issues.
- Provides psychoeducation and counseling on chemical dependency and relapse prevention.
- Participates in assessment screenings to determine guest needs/preferences; formulates and implements treatments, transition, and discharge plans.
- Ensures accurate, complete, timely, and high-quality guest records and reporting, complying with external standards and agency policies.
- Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
- Works cooperatively with other staff as a member of the interdisciplinary team.
- Provides crisis intervention generating referrals to Mental Health Services, Substance Use providers, and other resources.
Requirements
- Provide the very highest level of service to guests and their families.
- Work ethics reflect the mission and values of People USA.
- Behave ethically and professionally.
- Demonstrate excellent communication skills.
- Capable of working with diverse populations.
- Interact with professionals from various social services and government agencies.
- Collaborate well with others.
- Possess emotional resilience and stability to handle crises.
- Knowledge of electronic medical records.
- Knowledge of community and community resources.
- Ability to pass background checks.
- Valid driver's license.
- Schedule flexibility.
- Knowledge and experience working with co-occurring populations.
- Working knowledge of policies and procedures.
- Two years of experience.
- Certified Alcoholism and Substance Abuse Counselor (CASAC).
- High School Diploma.
- Bachelor’s degree in counseling or human services preferred.
- Bi-lingual (English/Spanish) preferred.
Skills
- Crisis De-escalation and intervention
- Assessment and service planning
- Referral and linkages to treatment
- Substance Use Disorder counseling and education
- Electronic medical records
- Community resources
- Working with co-occurring populations
- Cultural competency
- Advocacy
- Therapeutic services
- Psychoeducation
- Chemical dependency counseling
- Relapse prevention
- Interdisciplinary team collaboration
- Crisis intervention
Location
- Kingston, NY 12401
Work Type
- Per Diem
- Weekdays
- Weekends
- Mornings
- Afternoons
- Overnights
Experience Level
- Two years of experience
Education Level
- High School Diploma
- Bachelor’s degree in counseling or human services preferred
Salary/Compensations
- $29.72 Per Hour
Benefits
- Differential pay for overnight shifts ($1.18 per hour)
About the Company
- People USA is a peer-run nonprofit organization providing peer services and behavioral health care to individuals with mental health and/or addiction issues.
- The agency is 100% comprised of individuals with lived experience in mental health, substance use, recovery, and wellness.
- The mission is to educate, support, and empower people to manage and overcome behavioral health challenges.
- The Crisis Support Center is a voluntary, 24/7/365 walk-in hub connecting guests with an integrated team of clinicians, peer specialists, nurses, and medical professionals for distress, psychiatric symptoms, substance use challenges, and life stressors.
- Guests have immediate access to crisis counseling, behavioral health assessments, substance use counseling, peer advocacy, youth and family counseling, and linkages to community resources.