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About the Role

Responsible for the movement of materials at Goodwill Store or Outlet, including loading and unloading trucks, assisting customers with donations and purchases, preparing donated goods for processing and display, and disposal of non-saleable goods and waste. Work under the direction of the Store Manager or Outlet Manager.

Responsibilities

Follow verbal instructions or read work orders to determine materials and containers to be moved.
Assist donors by carrying donated merchandise from their vehicle into the store.
Assist customers by carrying heavy/bulky purchases to their vehicle.
Sort, price and grade newly arrived goods.
Convey materials to and/or from storage or work areas to designated areas using hand truck, carts, pallet jack or straddle stacker.
May use equipment to handle, move and/or dispose of materials, i.e. trash compactor, tipping equipment.
Stock shelves, counters and tables.
Count, weigh and/or record number of units of material moved or handled and prepare inventory of stock, as required.
Assist in preparation of all shipping documentation for materials being shipped from premises.
Ensure contents of crates are clearly labeled.
Install strapping, bracing or padding to prevent shifting or damage in transit, when loading Goodwill trucks for pick-up/delivery.
Install load bars as required.
Lift heavy objects by hand and maintain clean work area, machines and/or equipment.
Assist at designated retail outlets to sort, move or set up fixtures, move donated goods and other related duties as assigned.
Remove snow/ice from sidewalks and surrounding grounds to ensure a safe environment for staff, customers, visitors and clients at any Agency location, as assigned.
Perform other related essential duties as required or assigned by supervisor.
Ensure that customer drop-off and donation center is kept clean, organized and free of safety hazards along with adjacent production and processing areas.
Immediately report all unsafe conditions to supervisor.
Immediately report any suspicions or allegations of fraud to supervisor.

Requirements

High school diploma or general education degree (GED) preferred, not required.
One to three months related experience or training; or equivalent combination of education and experience.
Students under the age of 18 years still enrolled in High School may be hired to fill part-time positions but may not operate the compactor, floor cleaning machine, straddle stacker or any other hazardous equipment and must abide by the CT DOL regulations regarding hours of work for minors in the workplace.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to communicate with customers in one-on-one situations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with standardized situations with only occasional or no variables.
Ability to operate hand truck.
Regularly required to stand and use hands to finger, handle, or feel.
Frequently required to walk, reach with hands and arms, and talk or hear.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
Regularly required to push crates (on wheels) that may weigh up to 600 pounds.
Crates may be moved on flat or sloped surfaces.
Assisting customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle.
Assisting customers with handling of donations or purchases of large and heavy items such as furniture and appliances.
Placing large objects on the sales floor for display or in a crate or cart for disposal.
A handtruck should be used whenever possible to move large/heavy objects.
Assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.
Specific vision abilities required by this job include close vision, distance vision, and color vision.
Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine.
Protective gloves (cloth/leather) and eyewear must be worn at all times while using push-stick to propel material into trash compactor.
Latex gloves are made available for any employee engaged in sorting credentials but are not required.

Skills

Material handling
Customer service
Donation assistance
Purchase assistance
Donated goods preparation
Waste disposal
Operating hand truck
Operating carts
Operating pallet jack
Operating straddle stacker
Operating trash compactor
Operating tipping equipment
Stocking shelves
Inventory management
Shipping documentation preparation
Strapping
Bracing
Padding
Load bar installation
Lifting heavy objects
Maintaining clean work area
Fixture setup
Snow/ice removal
Safety awareness
Fraud reporting

Location

Goodwill Store or Outlet

Work Type

Full-time
Part-time

Experience Level

1-3 months related experience

Education Level

High school diploma or GED preferred

Salary/Compensations

$16.94 - $22.70 per hour

Benefits

Referral bonuses
Retirement plan contributions
Tuition reimbursement
Gym reimbursement
Emergency assistance funds
Paid time off

About the Company

Goodwill Southern New England

Equal Opportunity

Equal Opportunity Employer