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About the Role
Manages all aspects of large scale and complex projects or initiatives from initiation to delivery, ensuring completion on time, with quality, and within budget. Designs, communicates, and implements operational plans, monitoring progress and performance. Identifies, resolves, or escalates issues to minimize delays. Facilitates project requirement analysis, estimates costs, resources, and time, and ensures project goals are met. Acts as a liaison to secure specialized resources and contributions. Conducts project meetings and prepares status reports. Works with stakeholders to establish priorities, allocate tasks, and coordinate staff to meet targets and milestones, ensuring client satisfaction.
Responsibilities
- Manages projects with influence across multiple business segments and/or corporate shared service resources.
- Collaborates across internal functional areas and with external stakeholders, potentially across the enterprise and/or with third-party vendors.
- Interacts with internal and/or external senior and executive leadership teams for status updates and issue escalation.
- Manages projects requiring complex customizations, such as creating new modules or enhancing existing frameworks.
- Manages projects involving solutions in new countries or locations.
- Manages project plans where portions of the solution may exist or require complex modifications.
- Monitors and manages time, scope, and cost for projects based on identified requirements.
- Anticipates and escalates issues to senior or executive leadership when necessary, while also solving most issues independently.
- Collaborates, negotiates, and manages issues to resolution, including conflict management with stakeholders.
- Conducts feasibility analysis, negotiation, conflict resolution, and problem-solving for complex scope changes.
- Gathers project sizing information and ensures accurate estimations and timely billing.
- Monitors and tracks project budgets, acting as a mentor to less experienced project managers on financial responsibilities.
- Oversees the creation and monitoring of budgets, challenging them as necessary.
- Monitors billing performance against targets and deploys action plans to address variances.
- Completes and reviews monthly project reports, providing feedback and recommendations on project budgets.
- Identifies opportunities to increase project revenue through value-added services and lower delivery costs.
- Contributes to annual budget forecasting and supports the quarterly re-forecasting process.
- Makes decisions outside of established processes that impact project delivery.
- Influences project team members' decisions and mentors less experienced team members on decision-making.
- Collaborates with internal departments like Legal, Procurement, and Finance to manage budgeting and contractual responsibilities.
- Mentors and guides less experienced project managers in creating and managing project plans.
Requirements
- Bachelor's Degree
- Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree
- Typically Minimum 6+ Years Relevant Exp
- Master's Degree
- Project Management Professional (PMP) or equivalent
Skills
- Wide-ranging experience using professional concepts and company objectives to resolve complex issues creatively and effectively.
- Ability to evaluate situations or data requiring in-depth analysis of variable factors.
- Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
- Networks with key contacts outside own area of expertise.
- Determines methods and procedures on new assignments and may coordinate activities of other personnel.
- Specialized deep and broad level of expertise and knowledge of the industry to manage projects, anticipate issues, and adapt project deliverables.
- Specialized deep and broad level of expertise regarding project management methodologies.
- Specialized deep and broad level of the client’s business knowledge.
Location
- Global
Work Type
- Full-time
Experience Level
- Senior
- 6+ Years Relevant Exp
Education Level
- Bachelor's Degree
- Master's Degree
About the Company
- Global Payments makes it possible for millions of people to move money between buyers and sellers using payments solutions for credit, debit, prepaid and merchant services.
- Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
- We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
- Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
- Our inclusive and global teams win together every day.
- We’re proud to have the best minds in the industry, who you can learn from as you grow your career.
- The people, the energy, the connections – it’s unmatched.
- Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
- Globalpayers think like a client, act like an owner and win as one team.
- We’re curious and innovative – always finding better ways to deliver impact.
- We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Equal Opportunity
- Global Payments Inc. is an equal opportunity employer.
- Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
- If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.