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About the Role
Spot & Tango is seeking a Strategic Operations Manager for both Spot & Tango and PupGum, a new dental chew brand. This role involves scaling the brand efficiently, collaborating with stakeholders, and working with supply chain partners. It's an opportunity to build a high-differentiated and fast-growing brand from the ground up, identifying and testing new ways to scale operations and build new products.
Responsibilities
- Develop and execute a strategic initiatives roadmap to improve margin, support scale, and enhance product and customer experience.
- Partner with cross-functional teams on broader brand initiatives, including product portfolio expansion, new channels, and geographic expansion.
- Own ad-hoc, high-impact initiatives critical to brand growth, from hypothesis to execution.
- Manage strategic relationships with manufacturing and supply partners for production planning, product development, and continuous improvement.
- Identify and execute cost-saving opportunities, lead contract negotiations, and collaborate on long-term capacity planning.
- Translate customer and consumer insights into actionable improvements for product quality and innovation.
- Analyze feedback and performance metrics to inform product innovation and R&D roadmaps.
Requirements
- 2+ years of experience at a top-tier management/strategy consulting firm or investment bank.
- 2+ years of experience in an operating role at a growth-stage startup (e.g., strategic operations, product manager, product innovation/development).
- Exceptional analytical abilities with strong experience in Excel.
- Familiarity with data visualization tools like Omni or Tableau is preferred.
- Proven ability to manage multiple initiatives independently, prioritize effectively, and drive projects from concept to execution.
- Exceptional work ethic and ability to independently create and drive work streams in a fast-paced, deadline-driven startup environment.
- Comfortable working and communicating with employees at senior levels of the organization, including the CEO, COO, and other senior leaders.
- Self-starter comfortable with ambiguity and able to react quickly to changing priorities.
Skills
- Consulting
- Finance
- High-growth environments
- Excel
- Data visualization tools
- Negotiation
- Cross-functional collaboration
- Strategic thinking
- Operations management
- Analytical skills
- Problem-solving
Location
- Midtown Manhattan
Work Type
- Hybrid
Experience Level
- 2+ years
Education Level
- Bachelor's degree or higher
About the Company
- Spot & Tango is an innovative pet health & wellness brand delivering personalized meal plans on a subscription basis.
- Recipes are developed by leading animal nutritionists using only real, human-grade ingredients.
- We have lofty goals to make every dog healthier and every pet parent happier.
- This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup.
- PupGum is our first-of-its-kind dog dental chew with clinically proven compounds that freshen dog breath and clean teeth.
Equal Opportunity
- Spot & Tango is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.