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Don't guess if your resume is good enough.
See how it scores against the Service Writer posting at LandPro Equipment LLC — free, in seconds.
About the Role
As a Service Writer, you’re the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service needs, and making sure everything from work orders to communication with technicians runs smoothly. You’ll keep customers informed, coordinate with your team, and help ensure equipment gets back up and running as quickly as possible. Some days are fast-paced, others require problem-solving but every day gives you the opportunity to make a real impact. Every day is different, but the goal is always the same: do the job right and take care of the customer.
Responsibilities
- Deliver a high-quality, professional experience at every stage of the service process.
- Support customers by clearly communicating service needs, timelines, and updates.
- Open, manage, and close work orders with accuracy and attention to detail.
- Coordinate with technicians and parts teams to keep work moving efficiently.
- Build strong relationships with customers and coworkers through clear communication and respect.
- Help ensure customers leave confident in the service they received.
Requirements
- Customer service, administrative, or coordination experience.
- Strong communication and organizational skills.
- Basic computer skills.
- Experience in service, automotive, or equipment environments.
- General understanding of mechanical and technical terms.
Skills
- Communication skills
- Organizational skills
- Customer service skills
- Problem-solving skills
Location
- New York
- Ohio
- Pennsylvania
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $19 - $24 / HR
Benefits
- Paid Time Off (PTO) that grows with you
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- 401K with Company Match
- Access to Empeople
- Access to John Deere University
- Earn While You Learn Program
- Employee Discount on Equipment & Parts
About the Company
- LandPro Equipment is a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania.
- Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.
- At LandPro Equipment, our team members aren’t just employees, they’re PROs.
Equal Opportunity
- LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.