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About the Role
Murphy AI deploys voice AI agents that help banks collect debt. Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and sms to maximize results while preserving trust. As a fast-growing startup, we are building a talented team to scale our operations and drive our vision forward. We're looking for a Data Scientist to build the ML that decides who we contact, when, how and how often, to recover the most debt inside hard legal limits. Your models set the strategy every AI agent executes.
Responsibilities
- Own the contact strategy: who Murphy contacts, when, how often, on which channel to maximise recovery inside hard legal guardrails.
- Model the debtor: propensity and uplift models turned into live segments the agents act on.
- Optimise with experiments: A/B tests and bandits over timing, cadence, voice and negotiation policy; find what lifts recovery, and ship it fast.
- Own business-level outcomes: Collaborate with product, engineering and commercial teams to define solutions and improve key metrics.
Requirements
- 2+ years shipping ML that ran in production and moved business metrics.
- Models that pick the best next action and measure whether it actually changed the outcome.
- Models that ship as code, not notebooks.
- Expert Python.
- Comfortable in a real production codebase — you take a model from idea to production and monitor it.
- Statistics you can defend: Experimental design, causal inference, measuring the real effect of an action.
- Experimentation: You’ve designed, run and interpreted A/B tests or bandits on live traffic, and shipped the winner.
- You can explain to stakeholders why the model says to call this client at 6pm — and defend it.
Skills
- Machine learning
- Probability
- Statistics
- Experimental design
- Causal inference
- Python
- TypeScript
- AWS
- PostgreSQL
Location
- Hybrid
Work Type
- Hybrid
- Remote
Experience Level
- 2+ years
Education Level
- Degree in mathematics, statistics, machine learning, or computer science.
Salary/Compensations
- Salary at the top of the benchmark.
Benefits
- Fair equity with enormous upside potential.
- Real Ownership - Murphy's strategy is yours to drive.
- Small team, high autonomy, and outsized impact.
- The founding team's direct attention.
- Category with a $300B+ industry behind it.
About the Company
- Murphy AI deploys voice AI agents that help banks collect debt.
- We’ve built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication.
- Our advanced automation streamlines the process of collecting overdue invoices for banks and other industries, providing a seamless and effective solution.
- Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and sms to maximize results while preserving trust.
- By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments.
- Murphy builds AI voice agents that collect overdue debt for banks: more recovered, faster, cheaper, fully compliant, and respectful to the debtor.
- We're live with Santander, Revolut, BBVA and dozens others.
- We've proven the product in large-scale pilots with top-tier banks — now we're making every contact smarter.
Equal Opportunity
- We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive.
- We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.