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About the Role

Seeking an experienced Engagement Manager to drive business growth and strengthen strategic client relationships within the Hi-Tech industry, focusing on Consumer Electronics, Medical Devices, and Semiconductors. This role involves developing new business, growing existing accounts, managing senior-level client relationships, and expanding presence within key accounts. You will collaborate with internal teams to create solutions and proposals, lead client engagements, and drive commercial discussions to achieve successful business outcomes. This is an Individual Contributor role focused on account growth, business development, client engagement, and sales strategy.

Responsibilities

Build and manage strong relationships with key client stakeholders, including C-level and C-1 executives, and develop a deep understanding of their business priorities and organizational culture.
Drive sales and go-to-market strategies and identify new business opportunities across target accounts.
Develop and grow existing accounts while identifying opportunities to expand the business portfolio and acquire new clients.
Develop and execute strategic account and client engagement plans to support long-term client satisfaction and revenue growth.
Manage sales pipelines, pursuit plans, and account strategies in collaboration with leadership to achieve business targets.
Identify client needs and present compelling business and technology concepts that demonstrate the value of proposed solutions.
Influence client decision-makers and position the organization for successful business awards based on capabilities, expertise, and relevant track record.
Lead client presentations, workshops, proposals, and other business development activities.
Drive commercial discussions, including pricing and MSA/contract negotiations, through to successful outcomes.
Conduct market research and competitor analysis to identify opportunities and develop strategies that strengthen the organization's position.
Develop and maintain customer maps by identifying key decision-makers, influencers, and stakeholders within target organizations.
Collaborate with relevant technology, product, and service vendors to develop strategic alliances and strengthen solution offerings.
Work closely with internal delivery and technical teams to ensure proposed solutions and services are aligned with client expectations and business requirements.

Requirements

15+ years of experience in IT, business development, account management, and/or engagement management, preferably within the Hi-Tech industry.
Proven track record of growing existing accounts and developing new business opportunities.
Strong experience in business development, relationship management, and strategic account management.
Demonstrated success in expanding existing client accounts and increasing revenue.
Proven experience building and maintaining relationships with C-level and C-1 stakeholders.
Good understanding of the Global Delivery Model and the IT services industry.
Experience managing large, multi-location consulting or technology engagements is desirable.
Hands-on experience in proposal development and leading proposal presentations.
Understanding of Cloud and Platform Services business models.

Skills

Negotiation
Leadership
Interpersonal skills
Communication skills
Presentation skills
Verbal communication skills in Japanese
Written communication skills in Japanese
Verbal communication skills in English
Written communication skills in English

Experience Level

15+ years