【Waldorf Astoria Tokyo Nihonbashi】Director of Food & Beverage
Waldorf Astoria Kuwait · JP
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About the Role
Oversee all aspects of food and beverage operations, from crafting innovative menus to ensuring impeccable service. Provide strategic direction for all aspects of the hotel’s food and beverage operations, spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Provide leadership direction for the Food & Beverage department to maximize profitability and guest satisfaction by ensuring the highest standards of quality, service, and marketing
- Plan and oversee the administrative and operational functions of the department, including budgeting, forecasting, and policy implementation, ensuring seamless day-to-day operations
- Implement effective controls for food, beverage, and labor costs while driving revenue through innovative marketing initiatives and service enhancements
- Drive engagement and retention through performance management, professional development, and recognition programs
- Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing
Requirements
- Proven experience in a senior F&B leadership role, preferably in luxury hospitality
- Strong operational knowledge across restaurant, bar, banquet, and in-room dining services
- Excellent leadership, communication, and problem-solving skills
- Financial acumen with experience in budgeting and forecasting
- Creative mindset with a passion for innovation and guest engagement
- Flexibility to work across shifts, weekends, and holidays
Skills
- Food & Beverage Operations
- Budgeting
- Forecasting
- Marketing
- Performance Management
- Professional Development
- Compliance
- Health and Safety Regulations
- Sanitation
- Alcohol Awareness
- Leadership
- Communication
- Problem-Solving
- Financial Acumen
- Innovation
- Guest Engagement
Experience Level
- Senior F&B leadership role
Education Level
- Bachelor’s degree or diploma in Hospitality, Food Service Management, or related field preferred
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40 USD/night
- Employee stock purchase program (ESPP) with a 15% discount
- Dedicated caregiving concierge services
- Crisis Concierge for practical support and emotional care
- Free counseling and support through Employee Assistance Program (EAP)
- Variety of health plans for medical, dental, and vision
About the Company
- Hilton is a global leader in hospitality, building an exceptional workplace for the Team Members who make it all possible.
- Hilton has welcomed more than 3 billion guests worldwide, staying true to its founding vision: to fill the earth with the light and warmth of hospitality.
- Award-winning culture recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Commitment to providing the best stay for every guest and setting new standards for the future of travel.
- Supports career journeys, from starting a career to exploring something new.