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About the Role
Lead a dynamic team and elevate dining experiences by overseeing operations of dining outlets and delivering memorable experiences that make the stay for every guest.
Responsibilities
- Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction.
- Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience.
- Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses.
- Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability.
- Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
- Detail-oriented, adaptable, and committed to delivering high-quality service.
Skills
- Leadership
- Service excellence
- Operational planning
- POS systems
- Inventory management tools
- Team coordination
- Guest interaction
- English fluency
Experience Level
- 5–7 years in F&B operations
- Supervisory or managerial experience preferred
Education Level
- Diploma or degree in Hospitality Management or related field
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40 USD/night
- Employee stock purchase program (ESPP) with a 15% discount
- Dedicated caregiving concierge services
- Crisis Concierge for practical support and emotional care
- Free counseling and support through Employee Assistance Program (EAP)
- Variety of health plans for you and your family
About the Company
- Hilton is a global leader in hospitality, welcoming more than 3 billion guests worldwide.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We offer a suite of world-class brands and are committed to providing the best stay for every guest, setting new standards for the future of travel.
- Hilton supports your career journey, whether you're starting out or exploring something new.