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About the Role
Oversee and manage all aspects of the housekeeping department, ensuring the highest standards of cleanliness, sanitation, and aesthetic upkeep throughout the hotel. This role involves strategic planning, staff management, and maintaining a seamless operation to enhance guest satisfaction.
Responsibilities
- Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
- Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
- Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
- Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies
Requirements
- Extensive experience in housekeeping management, preferably in a 5-star hotel.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and a commitment to quality.
- Knowledge of cleaning techniques, equipment, and chemicals.
- Proficiency in budgeting and financial management.
Skills
- Housekeeping management
- Leadership
- Organizational skills
- Communication
- Interpersonal skills
- Budgeting
- Financial management
- Cleaning techniques
- Chemicals
Location
- Remote
Work Type
- Full-time
Experience Level
- Extensive experience
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40 USD/night
- Employee stock purchase program (ESPP) with a 15% discount
- Dedicated caregiving concierge services
- Crisis concierge
- Free counseling and support through Employee Assistance Program (EAP)
- Variety of health plans
About the Company
- Hilton is a global leader in hospitality, committed to providing the best stay for every guest.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We offer world-class brands and are setting new standards for the future of travel.
- We support our Team Members’ journeys, whether they are starting their career or exploring something new.