【Waldorf Astoria Tokyo Nihonbashi】Marcom Director / Marcom Manager
Waldorf Astoria Kuwait · JP
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About the Role
Develop strategic marketing plans for the hotel, oversee their implementation, and execute marketing campaigns to drive revenue growth and deliver memorable guest experiences.
Responsibilities
- Execute hotel marketing strategies by supporting the design and rollout of property-specific campaigns across digital channels, social media, and branded platforms.
- Monitor emerging marketing tools, technologies, and consumer behaviors relevant to the hotel industry and target audiences.
- Prepare and deliver monthly performance updates and marketing analyses to Sales and Revenue Management teams.
- Partner with department leaders to execute targeted campaigns that drive revenue and guest engagement.
Requirements
- Degree in Marketing, Communications, Hospitality, or related field.
- Minimum 3–5 years of marketing experience, preferably in hospitality.
- Proven expertise in digital marketing (SEO, SEM, email, social media).
- Strong content creation and brand management skills.
- Experience in campaign planning, execution, and performance analysis.
- Proficiency in marketing tools and hotel systems (e.g., Salesforce, OnQ).
- Excellent communication, project management, and analytical skills.
Skills
- Digital marketing
- SEO
- SEM
- Email marketing
- Social media marketing
- Content creation
- Brand management
- Campaign planning
- Campaign execution
- Performance analysis
- Marketing tools
- Hotel systems
- Salesforce
- OnQ
- Communication
- Project management
- Analytical skills
Experience Level
- 3-5 years
Education Level
- Degree in Marketing, Communications, Hospitality, or related field
Benefits
- 110 nights of deeply discounted travel at world-class hotels ($40 USD/night minimum).
- Employee Stock Purchase Program (ESPP) with a 15% discount.
- Dedicated caregiving concierge services.
- Crisis Concierge for practical and emotional support during times of loss.
- Free counseling and support through Employee Assistance Program (EAP).
- Variety of health plans for individuals and families.
About the Company
- Hilton is a global leader in hospitality with a vision to fill the earth with the light and warmth of hospitality.
- Award-winning culture recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Offers world-class brands and sets new standards for the future of travel.
- Supports Team Members' careers and wellbeing.