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About the Role
The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Responsibilities
- Deploy and operate new data center infrastructure across projects or functions.
- Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions.
- Install and maintain switches, routers, and other networking gear.
- Configure and troubleshoot Linux OS-related issues.
Requirements
- Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules.
- Must hold and maintain Australian Government Security Vetting Agency (AGSVA) Negative Vetting Level 1 (NV1) clearance.
Skills
- Operating systems
- Computer/server hardware
- Networking protocols
- Linux
- Unix
- Component-level repairs
- Systems administration
- Network deployment
- Help desk support
Experience Level
- 2 years of experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
Education Level
- Bachelor's degree or equivalent practical experience.
- Certification from Linux Professional Institute.
About the Company
- Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.