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About the Role
This position is within the Accessibility Office's Business Operations Support team, collaborating with various Woven by Toyota departments to provide operational support for organizational management. You will support smooth internal operations through a wide range of tasks including information management, inquiry response, administrative procedures, and content management.
Responsibilities
- Respond to inquiries from internal and external sources (email, chat, ticket system, etc.)
- Update information in various internal systems and maintain knowledge databases
- Create and update operational manuals and procedures
- Process administrative tasks such as purchasing requests and invoice processing
- Coordinate with internal and external stakeholders and vendors, schedule meetings, and support operational/project execution
- Aggregate, process, and share operational data
- Update and disseminate information on internal intranets and websites
- Support the operation of internal and external events and seminars
Requirements
- Must possess a disability certificate issued by a public institution in Japan
- Over 2 years of practical work experience
- Ability to conduct business in Japanese (business level)
- Comfortable reading and writing in English
- Experience using business software such as Google Workspace and Microsoft Office
- Experience using basic business tools like email, calendar, and chat
- Experience processing data using spreadsheets and Excel (e.g., VLOOKUP, Pivot Tables)
- Ability to adhere to rules and operational procedures and perform tasks accurately
Skills
- Google Workspace
- Microsoft Office
- Spreadsheet
- Excel
- VLOOKUP
- Pivot Tables
- Data processing
- Information management
- Inquiry response
- Administrative procedures
- Content management
- Communication
- Coordination
- Data aggregation
- Data processing
- Data sharing
- Website content creation
- Website content updates
- Presentation material creation
- Manual creation
- Video creation
- Video processing
- Video editing
- Translation tools
Location
- Japan
Work Type
- Flexible working hours
Experience Level
- 2+ years of practical work experience
Salary/Compensations
- Industry-standard salary commensurate with experience
Benefits
- Annual paid leave: 20 days per year (pro-rated for the first year based on start month)
- Sick leave: 6 days per year (pro-rated for the first year based on start month)
- Holidays: Saturdays, Sundays, national holidays, and other days designated by the company
- Social insurance: Health insurance, employee pension insurance, workers' accident compensation insurance, employment insurance, long-term care insurance
- Housing allowance
- Retirement plan
- Rental car support
- In-house training programs (software learning, language learning)
About the Company
- Woven by Toyota contributes to Toyota's once-in-a-century transformation into a mobility company.
- Our mission, inspired by a history of inventing for others, is to expand the definition of mobility, enhance its societal contributions, and challenge the status quo of mobility with human-centered innovation.
- We operate around four pillars: AD/ADAS (Automated Driving/Advanced Driver-Assistance Systems) technology, Arene (a vehicle software production platform for Software Defined Vehicles), Woven City (a mobility test course), and Cloud & AI (digital infrastructure supporting collaboration).
- Essential business functions support these teams' implementation, working together towards the realization of a 'zero-traffic-casualty society' and 'mass production of happiness'.
Equal Opportunity
- We provide equal employment opportunities and respect diversity.
- Personal information received will be used solely for recruitment and onboarding purposes. Please refer to the Personal Information Policy for details.