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About the Role

As our Senior Transformation Programme Manager, you'll take real ownership of how CMC Markets improves the way it serves clients across ANZ, from the first diagnosis of a broken process through to a fully adopted, working solution. Few roles offer this breadth of experience in process design and stakeholder leadership, all inside a regulated financial services environment. Every process you improve and every pilot you scale brings CMC Markets' mission of accessible financial markets closer for clients and colleagues.

Responsibilities

Lead the full transformation lifecycle across strategy and mobilisation, process improvement and design, vendor management, and governance and stakeholder leadership.
Set the scope, governance, and integrated delivery plan for each initiative.
Build the business case that justifies initiatives.
Diagnose root causes through data and frontline workshops.
Design practical future-state journeys with Product, Technology, and Data teams.
Lead vendor onboarding and transition.
Protect service continuity once live.
Run pilots through to scaled rollout.
Track benefits.
Influence senior stakeholders to secure timely decisions.
Maintain risk, compliance, and audit-readiness.

Requirements

Led complex transformation, outsourcing, or change programmes in a regulated financial services environment or another complex, client-facing business.
Comfortable juggling operational, technology, data, and vendor dependencies against tight timelines.
Ability to turn a business case and a risk register into real delivery.
Proficient in reading and using data to find root causes.
Ability to influence senior stakeholders even without direct authority.
Full working rights in Australia.

Skills

Process design
Stakeholder leadership
Data analysis
Vendor management
Business case development
Risk management
Compliance
Audit readiness

Location

Work Type

Five days in the office

Experience Level

Senior

Education Level

Relevant degree or recognised programme, change, Lean or Six Sigma qualification

Benefits

Accrue 5 additional annual leave entitlements each year (My Days).
Enjoy 5 extra annual leave days after 12 months.
Birthday off.
Free annual charity day.
Staff & family trading accounts with $0 trades for domestic and international equity orders.
Continuous learning and development offering (technical and performance training).
Unlimited access to a dedicated benefits & wellbeing hub with retailer discounts and wellbeing resources.
Free breakfast cereals, condiments, and coffee.
Culture club activities (fitness, cooking classes, socialising, trivia, lawn bowls).

About the Company

CMC Markets is a global leader in CFD trading and share investing.
Company vision: Providing the ultimate trading experience and making financial markets accessible to everyone.
Company is growing through global expansion and product offering.

Equal Opportunity

CMC Markets is an equal opportunities employer committed to creating a diverse and inclusive workplace.
We seek out differences and unique perspectives to lead to better outcomes.