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About the Role
This is a dual role position responsible for both clinical and non-clinical duties as a Front Office Specialist II and Certified Medical Assistant at the TCP North Austin Pediatrics Clinic.
Responsibilities
- Assists with the collection of patient/family data.
- Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol.
- Collects and documents vital signs, BMI, height/weight, and reason for visit with 100% accuracy.
- Updates documentation to include if patient has received care at any other location since last visit.
- Documents current medications, allergies, and other information per practice protocol with 100% accuracy.
- Coordinates referrals, ensuring that the family has contact information for the referral and any necessary documentation needed for the referral.
- Provides general patient care.
- Administers medication and immunizations.
- Supports patients/families in self-management of their health through assisting with education.
- Coordinates referrals.
- Collects specimens and performs laboratory tests.
- Maintains certification by fulfilling continuing education (CE) requirements as directed by certification agency.
- Demonstrates Creating SMILES and AIDET philosophies to patients, families, and co-workers.
- Provides operational support, performs reception duties, and screens phone calls.
- Maintains integrity of the medical record and monitors patient information and other practice data.
- Undergoes respiratory fit testing in compliance with occupational health and safety standards.
Requirements
- Required H.S. Diploma or GED
- Required Graduation from a medical assistant or emergency medical technician program or documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification.
- Required 1-year related experience
- Preferred 2 years related experience
- Required Licenses & Certifications
Skills
- PALS - Cert-PALS by the American Heart Association
- BLS - Cert-Basic Life Support by the American Heart Association
- CCMA - Cert-Cert Clinical MA - CCMA by the National Health Career Association (NHA)
- CMA-AAM - Cert-Cert Medical Assistant by the American Association of Medical Assistants
- CMA-C - Clinical Medical Assistant Certification by the American Association of Medical Assistants
- EMT - Emergency Medical Techn by the Texas Department of State Health Services
- EMT-A - Advanced EMT by the Texas Department of State Health Services
- EMT-B - Emergency Medical Techn-Basic by the Texas Department of State Health Services
- EMT-I - Emergency Medical Techn-Interm by the Texas Department of State Health Services
- EMT-P - Emergency Medical Techn-Parame by the Texas Department of State Health Services
- LIC PAR - Lic-Paramedic by the Texas Department of State Health Services
- NCMA - National Cert Med Assistant by the National Center for Competency Testing (NCCT)
- NRCMA - Nat Reg Cert Med Assistant by the National Association of Health Professionals (NAHP)
- RMA-AAH: American Allied Health by American Allied Health
- RMA-AAMP: American Association of Medical Personnel by the American Association of Medical Personnel
- RMA-AMT: American Medical Technologist by American Medical Technologist
- RMA-ARMA: American Registry of Medical Assistants by the American Registry of Medical Assistants
Location
- North Austin
Work Type
- Full-time
Experience Level
- 1 year related experience
- 2 years related experience
Education Level
- H.S. Diploma or GED
- Graduation from a medical assistant or emergency medical technician program
About the Company
- Texas Children’s Pediatrics is the nation’s largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over 50 locations throughout the greater Houston area.
- Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance.
- To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Equal Opportunity
- Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.