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About the Role
The Solutions Engineering team at Sentry helps large customers successfully embed Sentry into their applications and workflows. Solutions Engineers interface with customers to ensure optimal implementation and utilization, enabling developers to identify and resolve application issues and increasing developer productivity and customer satisfaction.
Responsibilities
- Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product.
- Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices.
- Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
- Work cross-functionally to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
Requirements
- 8+ years of experience, with some mixture being Software Engineering and Solutions Engineering/Implementation.
- Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
- Possess excellent communication and presentation skills.
- Problem solver, knowledgeable, and can-doer.
Skills
- JavaScript
- Python
- Node.js
- Java
- PHP
- .NET
- Ruby
- React
- React Native
- Mobile Native (iOS and/or Android)
Experience Level
- 8+ years of experience
Salary/Compensations
- $200,000 to $240,000 USD
Benefits
- Employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage).
About the Company
- Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
- Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
- Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
Equal Opportunity
- Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic.
- This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry.
- We strive to build a diverse team, with an inclusive culture where every teammate can thrive.