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About the Role
We are seeking a dynamic and results-driven Senior Sales Manager to drive revenue growth by securing corporate accounts and group business for our hotel, including meetings, conferences, corporate groups, social events, banquets, and catering services. This role requires strong negotiation skills, attention to detail, and the ability to manage multiple accounts simultaneously.
Responsibilities
- Proactively review daily in-house guest lists to identify potential corporate accounts.
- Conduct 3 outside sales calls weekly to find local negotiated rate opportunities.
- Make 25 cold calls weekly.
- Proactively generate, identify, and pursue group business opportunities.
- Build and maintain strong relationships with clients to increase repeat business and ensure guest satisfaction.
- Sell and coordinate catering services, including menu selection and event setups.
- Negotiate rates, catering packages, terms, and contracts with clients.
- Conduct market research to identify trends and opportunities within corporate and group business segments.
- Penetrate the AI and Tech segments in the San Francisco market.
- Work closely with hotel operations to ensure flawless execution of group events.
- Prepare and maintain accurate sales forecasts, reports, and records.
- Represent the hotel at industry events and networking opportunities.
- Ensure the highest level of customer service for all business clients.
- Assist with event planning and execution, coordinating with the restaurant team.
Requirements
- Minimum of 3-5 years of experience in Corporate and Group sales, event planning, hotel sales management, or catering/banquet sales.
- Strong sales and negotiation skills with a proven track record of meeting or exceeding sales targets.
- Knowledge of technology systems such as Agency360, Amadeus, HelmsBriscoe, CRM software (e.g., Salesforce, Delphi) and sales tracking technology.
- Excellent interpersonal and communication skills (both verbal and written).
- Ability to develop and maintain relationships with clients and internal stakeholders.
- Strong organizational and time-management skills with attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Self-motivated, goal-oriented, and driven to succeed.
- Ability to handle high-pressure situations with grace and professionalism.
- Positive, proactive, and enthusiastic attitude.
- Strong problem-solving and decision-making capabilities.
Skills
- Sales
- Negotiation
- Client Relationship Management
- Catering Sales
- Event Planning
- Market Research
- Sales Reporting
- Networking
- Customer Service
- Microsoft Office Suite
Location
- San Francisco
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree in hospitality management, Business Administration, Marketing, or a related field preferred.
Salary/Compensations
- $75,000 to $85,000 DOE
Benefits
- Medical
- Dental
- Vision
- PTO for F/T Employees
- Sick Time per SF
- Paid Vacation
- Paid Holidays (11)
- Hotel Discounts
About the Company
- Warwick Hotels and Resorts associates work in a fast-paced, dynamic, and challenging environment, but we do so as a team.