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About the Role

The Technical Expert Assessment (TEX) Engineer will manage the expert analysis process within Schneider Electric's Cooling business, responsible for product collection, analysis, report creation, and submission. This role is crucial for customer experience, providing root cause analysis and mitigation plans.

Responsibilities

Arrange RMA and return shipping of product and components for analysis.
Collect all relevant information related to the analysis from field service personnel.
Coordinate 3rd party analysis from component suppliers and/or independent test facilities.
Perform analysis of returned components.
Maintain communication of analysis progress with front office teams.
Create comprehensive written reports detailing the full results of the analysis.

Requirements

Bachelor's degree in Industrial Engineering (Mechanical, Energy, Electrical, Materials, Chemical, or similar).
Good communication skills.
Knowledge of mechanical, electrical, and control systems.
Experience with quality engineering tools and practices is preferred: process mapping, 8D process, statistical analysis, etc.
Must be self-motivated, have good interpersonal skills, and be capable of analyzing complex problems through innovative thought and experience.

Skills

Technical writing
Communication
Organizational skills
Systems knowledge development
Mechanical systems knowledge
Electrical systems knowledge
Control systems knowledge
Refrigeration experience (a plus)
Quality engineering tools and practices
Process mapping
8D process
Statistical analysis
Interpersonal skills
Problem analysis
Innovative thought

Location

United States

Work Type

Full-time

Experience Level

Not specified

Education Level

Bachelor's degree

Salary/Compensations

USD 86,400 - USD 129,600 per year

Benefits

Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks
Flexible work arrangements
Paid family leaves
Well-being programs
12 holidays per year
15 days of paid time off per year
Competitive pay
Incentives
Company share ownership
401(k) with match
Performance discussions
Global opportunities
Schneider Career Hub
Learning platforms like Coursera
Recognition
Sharing your voice
Inclusive workplace
Volunteer leave
Programs with the Schneider Electric Foundation
Youth education initiatives
Military leave benefits

About the Company

Schneider Electric's Cooling Business Unit is passionate about helping customers meet their Datacenter Cooling needs.
Schneider Electric's values and behaviors are the foundation for creating a great culture to support business success.
IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork.
Schneider Electric is a global company with €40 billion revenue, +9% organic growth, and 150,000+ employees in 100+ countries.
Schneider Electric aspires to be the most inclusive and caring company in the world.
Schneider Electric upholds the highest standards of ethics and compliance.
Trust Charter is our Code of Conduct.

Equal Opportunity

Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.