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About the Role
Product Managers at Relay play a central role in solving cashflow problems for small businesses by building simple, intuitive, and impactful financial products. As Senior Product Manager, you will lead a major product area from end-to-end, taking new products and features from zero to one, scaling existing ones, and directly impacting how thousands of entrepreneurs run their businesses.
Responsibilities
- Launch and iterate on high priority products ensuring the experiences are simple, intuitive, and trustworthy.
- Improve customer outcomes by driving integrations with banking, accounting, or payment platforms.
- Collaborate with Risk, Data, and Operations to ensure Relay’s products are reliable, secure, and insight-driven.
- Build narratives and roadmaps that align stakeholders, clarify priorities, and inspire confidence, even in the face of ambiguity.
- Partner with Sales, Marketing, and CX to deliver successful launches and drive adoption among SMB customers.
- Own impactful products end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes shaping how SMBs understand, manage, and spend their money.
- Treat your product like a business: define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals.
- Ship high-quality products from ideation to launch: partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish.
- Build and tell the story for your product: create clear narratives that inspire leadership, cross-functional partners, and customers; even in ambiguous situations.
- Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points, ensuring we’re solving meaningful problems and delivering products that feel both intuitive and delightful.
- Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams to ensure smooth go-to-market launches and strong adoption.
- Partner externally and internally: navigate and evaluate strategic partners while working across Relay as we grow our product offerings and build new capabilities.
- Champion product culture at Relay: bring curiosity, ownership, and a high bar for quality that elevates both the product team as a whole.
Requirements
- At least five years of product management experience, with a track record of shipping and owning products at scale.
- Proven ability to take ownership of a product area and influence broader strategy.
- Strong data competency with the ability to self-serve metrics and write basic SQL queries to support decision making.
- Excellent storytelling and communication skills: you bring clarity and inspire conviction across engineering, design, and business stakeholders.
- Experience working closely with engineering and design as part of a leadership trifecta to deliver polished, high-quality experiences.
- Demonstrated success working cross-functionally with Sales, Marketing, and Customer Experience teams to ensure effective launches and adoption.
- Comfort working in ambiguous environments while bringing structure and clarity where needed.
- Experimental & curious in your approach to product management (i.e. tooling, processes etc).
Skills
- Fintech products
- Fintech startup experience
- Risk/fraud tools
- Credit underwriting frameworks
- SQL
Experience Level
- Senior
Salary/Compensations
- $189,000 USD to $231,000 USD
- $210,000 USD per year
Benefits
- Perks and benefits
About the Company
- Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success.
- We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
- At Relay, product management is about outcomes, not outputs. We start with real customer problems and build solutions that move the needle for SMBs, and for our business.
- Our team pairs long-term vision with rapid iteration.
- We believe that trust is a product feature, and that usability, reliability, and polish aren’t afterthoughts, they’re core to how we earn the confidence of business owners.
- Every launch is measured, every release is a chance to learn, and we prioritize relentlessly so we can focus on what matters most.
- Above all, we never compromise on customer empathy or product craft.
Equal Opportunity
- We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
- If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.