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About the Role
We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. You will greet customers, learn about their preferences, answer questions, recommend menu items, prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.
Responsibilities
- Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
- Prepare beverages requested by customers.
- Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
- Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers.
- Consistently offer professional, friendly and engaging service.
- Assist guests regarding all beverage menu items in an informative and helpful way.
- Have full knowledge of beverage lists and promotions.
- Have full knowledge of all menu items, garnishes, contents and preparation methods.
- Follow outlet policies, procedures and service standards.
- Follow all safety and sanitation policies when handling food and beverage.
- Assist with beverage inventory when needed.
- Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.
- Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).
- Requisition all necessary supplies.
- Other duties as assigned.
Requirements
- At least 1 year of previous bartending experience
- Must meet state legal age requirements.
- All candidates must be fluent in verbal and written English
- Previous point of sale system experience preferred
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Skills
- Excellent communication skills
- Excellent knowledge of all beverage products
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
Location
- San Francisco, CA 94102
Work Type
- Full-Time
Experience Level
- 1 year of previous bartending experience
Salary/Compensations
- $26.00 - $30.00 Hourly
Benefits
- Zero-deductible Medical Plan
- Pre-Tax Commuter and Parking Benefits
- Dental (PPO/DMO)
- PTO
- Vision
- Floating Holidays
- Chiropractic and Acupuncture Services
- Birthday Pay
- Life Insurance
- 401K Matching Program
- Flexible Spending Account (FSA)
- 2% Company Profit Sharing
- Friends & Family Rates at Nikko/Okura Hotels
- Reciprocity Rates at Participating Hotels
- Employee Discounts in ANZU and Feinstein’s at the Nikko
- Travel Assistance through Mutual of Omaha
- Free Employee Dining Room Meals
- Employee Computer Access for Web Browsing and Printing
- Fitness/Gym Reimbursement
- Employee Job Referral Program
- Employee Recognition Programs and Employee Appreciation Events
- Discounts on Offsite Parking
- Discounts on Personal Dry Cleaning & Laundry
- Discounts on Movie Tickets
- Discounts on Amusement Park Tickets
- Discounts on Work Safety Shoes
About the Company
- Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein’s at the Nikko.
- Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun.
- We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests.
- Consistently ranked as a "Best Place to Work" and “Best and Brightest Companies to Work For” in the SF Bay Area.
- Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.
Equal Opportunity
- We are an Equal Opportunity Employer and M/F/V/D
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.