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About the Role
Our Place is seeking a Digital Product Manager to oversee the end-to-end digital experience on their Direct-to-Consumer (DTC) site. This role involves translating customer behavior and business objectives into a high-converting ecommerce experience by working at the intersection of data, design, and engineering. The position requires driving strategy, running structured experimentation, and rapidly shipping product improvements within a collaborative, hybrid work environment.
Responsibilities
- Define success metrics for major product areas (PDP, cart, checkout, collection pages) and track performance.
- Partner with brand, marketing, and retention teams to align product initiatives with broader strategy.
- Manage the Conversion Rate Optimization (CRO) and A/B testing program, including hypothesis formation, test design, validation, and analysis.
- Develop a structured experimentation backlog using frameworks like RICE.
- Synthesize quantitative data (Amplitude, site analytics) with qualitative inputs (customer research, CX feedback) to identify opportunities.
- Leverage AI tools to accelerate discovery, synthesize research, and pressure-test hypotheses.
- Own discovery for new features and integrations, from problem definition and user research through requirements, scoping, and handoff.
- Write clear product specs and briefs for engineering and design.
- Drive sprint ceremonies and maintain a prioritized backlog.
- Serve as the liaison between Engineering, Design, Marketing, CX, and Operations.
- Communicate roadmap priorities and trade-offs to leadership and stakeholders.
- Manage New Product Introduction (NPI) and sale launches.
- Establish and maintain QA standards for site deployments, promotions, and integrations.
- Maintain the digital product knowledge base, documentation, SOPs, and post-mortems.
- Own bug reporting and new feature intake requests.
Requirements
- 4–6 years of product management experience at an ecommerce, DTC, or consumer tech company.
- Familiarity with Shopify and the DTC tech stack (Klaviyo, loyalty platforms, third-party app integrations).
- Demonstrated ability to own and ship product end-to-end, from discovery to post-launch measurement.
- Strong experimentation instincts: comfortable designing tests, reading results, and making calls under uncertainty.
- Proficiency with product analytics tools (Amplitude, GA4, or equivalent), able to self-serve data and build hypotheses independently.
- Experience managing complex cross-functional projects with multiple stakeholders and competing priorities.
- Clear, direct written and verbal communication skills.
- Fluency with prompt engineering or building lightweight AI-powered workflows (Claude, ChatGPT, Perplexity, etc.).
- Experience with price testing or personalization platforms (Nice to Have).
- Exposure to UX research methods, usability testing, customer interviews, heuristic review (Nice to Have).
- Working knowledge of HTML/CSS or ability to read front-end code (Nice to Have).
- Experience evaluating or deploying AI-native ecommerce features (semantic search, dynamic merchandising, LLM-powered chat/support) (Nice to Have).
Skills
- Product Management
- Ecommerce
- DTC
- Consumer Tech
- Shopify
- Klaviyo
- Loyalty Platforms
- Third-party App Integrations
- Product Analytics
- Amplitude
- GA4
- A/B Testing
- CRO
- RICE Framework
- AI Tools
- Prompt Engineering
- HTML/CSS (reading code)
- UX Research Methods
- Usability Testing
- Customer Interviews
- Heuristic Review
- Semantic Search
- Dynamic Merchandising
- LLM-powered chat/support
Location
- West LA headquarters
Work Type
- Hybrid
- Collaborative
- In-person collaboration on Tuesdays and Thursdays
Experience Level
- 4-6 years of product management experience
Salary/Compensations
- $100,000 - $125,000 a year
Benefits
- Competitive pay
- Real-deal equity
- Discretionary annual bonus plan
- Top-tier medical, dental, and vision insurance
- Generous PTO
- Synchronized time off
- $500 a year for learning & development
- Optional 401k plan
- Team member discount
- Annual Our Place gift card
- Our Place goodies for your home
- Catered Tuesday lunches
- Team events
- Activities
- Annual company retreat
About the Company
- Our Place believes in the power of home-cooking to bring people together.
- We design thoughtful, beautiful products that make cooking and sharing meals easier and more joyful.
- We are building a brand that earns a meaningful place in customers’ homes over time.
- We believe some of the best ideas happen when we’re together!
- We have a beautiful new West LA headquarters.
- We are looking for someone who’s excited about being part of an in-person, collaborative culture and is comfortable with the flexibility that comes with a growing, hybrid workplace.
Equal Opportunity
- All information you submit in connection with your application to Our Place is processed in accordance with Our Place's Global Applicant Privacy Policy.