Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Payments & Fraud Analyst role.
Rezi rewrites your resume against Discord's job description. Free.
Tailor your resume to this Payments & Fraud Analyst role.
Rezi rewrites your resume against Discord's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Payments & Fraud Analyst posting at Discord — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Payments & Fraud Analyst posting at Discord — free, in seconds.
About the Role
As a Payments & Fraud Analyst on Discord's Payments, Fraud & Risk team, you will own one or more of the team's core functions end-to-end — leading cross-functional programs, shaping fraud and payments strategy, and driving the fraud risk decisions that let Discord launch products with confidence and maximize clean revenue.
Responsibilities
- Own high-scale fraud detection and mitigation, payments operations, and risk assessment within your assigned area end-to-end — from strategy through execution and post-launch measurement
- Lead high complexity fraud investigations, perform root cause analyses, and translate findings into concrete proposals for rule improvements and cross-functional action
- Write SQL queries to analyze fraud and payments data, and build reporting and monitoring dashboards and alerts (e.g., Mode, Datadog) that track performance and inform decision-making
- Program manage cross-functional initiatives with Engineering, Legal, Payments Strategy, Product, Revenue, and other partners — setting milestones, managing dependencies, and driving delivery
- Contribute to risk assessments for new product launches, identifying fraud exposure early and executing mitigation strategies
- Communicate the business impact of your work to cross-functional stakeholders — pre, during, and post-launch — adjusting level of detail based on audience
- Mentor junior team members and contribute to team-wide quality and knowledge sharing
Requirements
- 4–5+ years of experience in payments, fraud, or risk operations, with direct, hands-on exposure to card network rules, chargebacks, and dispute processes
- Deep working knowledge of payments flows, card network rules (Visa, Mastercard, Amex, etc.), and chargeback/dispute processes
- Proven ability to independently own an end-to-end function and execute mid-size programs with minimal oversight, making judgment calls that weigh business impact and tradeoffs
- Comfort navigating ambiguous problems where the issue is known but the right solution requires evaluating multiple options, with the ability to anticipate near-term risks and proactively flag or mitigate them
- Strong written and verbal communication skills, with the ability to translate complex, technical findings into business-impact narratives for cross-functional and senior stakeholders
- Experience mentoring others or serving as a technical resource on a team, with a collaborative, cross-functional operating style comfortable navigating differing viewpoints with peers across Engineering, Legal, Product, and Revenue
Skills
- SQL
- Mode
- Datadog
Location
- San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties)
Work Type
- Full-time
- Relocation assistance may be available
Experience Level
- 4-5+ years
Salary/Compensations
- $144,000 to $162,000
Benefits
- Equity
- Benefits
About the Company
- Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games.
- Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
- Discord's Payments, Fraud & Risk team enables revenue growth and protects Discord's financial health by managing payments optimization and fraud risk as a strategic function.
- We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation, and partnering with Product, Revenue, and Engineering early to surface and address fraud risk — so Discord can launch with confidence and maximize revenue outcomes.
- As Discord matures, this team serves as the connective tissue between Payments Strategy, Engineering, Legal, Product, and Revenue — embedding fraud and financial risk expertise into everything Discord does, with a bias toward enabling growth.
- Discord plays a uniquely important role in the future of gaming.
- We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses.
- We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank.
- Join us in our mission!
- Your future is just a click away!
Equal Opportunity
- Discord is committed to inclusion and providing reasonable accommodations during the interview process.
- We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
- Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.