Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Implementation Specialist role.
Rezi rewrites your resume against Bobyard's job description. Free.
Tailor your resume to this Implementation Specialist role.
Rezi rewrites your resume against Bobyard's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Implementation Specialist posting at Bobyard — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Implementation Specialist posting at Bobyard — free, in seconds.
About the Role
Implementation Specialist runs the day-to-day work of getting new mid-market customers live and trained on Bobyard. This role is crucial for scaling launch quality through repeatable processes, owning kickoff calls, configuration, and training. Success is measured by customers actively using Bobyard on real jobs and managing a full book of accounts monthly.
Responsibilities
- Run kickoff calls and configure new mid-market accounts for rapid deployment.
- Deliver hands-on training to diverse user groups, ensuring active Bobyard adoption.
- Manage a high volume of concurrent launches, maintaining momentum and attention to detail.
- Conduct repeatable training sessions and office hours, continuously improving curriculum.
- Proactively identify and address accounts at risk of stalling.
- Document account context thoroughly for seamless handover to Customer Success.
- Provide specific product and training feedback to Product and Customer Success teams.
Requirements
- 2+ years in a customer-facing SaaS role (onboarding, implementation, training, or customer success).
- Proficiency in delivering live training to non-technical or field-based users.
- Ability to manage a high-volume portfolio of accounts concurrently.
- Clear and concrete written communication skills for effective note-taking.
- Hands-on experience with software configuration.
- Genuine interest in construction, trades, or similar real-world industries.
- Alternatively, experience in construction, estimating, or trades with a desire to transition to tech.
Skills
- SaaS onboarding
- Implementation
- Training
- Customer success
- Software configuration
- Written communication
- CRM tooling
- Onboarding tooling
Location
- San Francisco
Work Type
- On-site
Experience Level
- Mid-market
- 2+ years
Salary/Compensations
- $85,000–$110,000
Benefits
- Equity
- Competitive, top-of-market compensation
- Thoughtfully tailored compensation based on role, experience, and contributions
- Performance-based rewards
About the Company
- Bobyard uses AI to accelerate the process of generating bids from construction plans.
- Series A backed by 8VC, Primary, and Pear with $35M in funding.
- Customers are actively using Bobyard for real construction jobs.