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About the Role

The Applications Engineer will serve as a key technical resource for Mountz customers, helping solve complex fastening, assembly, electromechanical, and factory integration challenges. This is a hands-on application engineering role with significant opportunity to grow and potentially take on leadership responsibilities.

Responsibilities

Provide hands-on technical support to customers throughout the sales, integration, and post-sales process.
Troubleshoot complex fastening, electromechanical, and factory integration challenges.
Support customers with application design, product selection, configuration, and implementation.
Participate in customer visits, demonstrations, trials, and technical presentations.
Support the integration of Mountz products into manufacturing work cells and production environments.
Identify customer needs and translate them into practical technical solutions.
Serve as a technical escalation point for complex application issues and train sales on the solution.
Apply knowledge of fastening and assembly processes to solve customer manufacturing challenges.
Troubleshoot and support systems involving PLCs and factory controls, electromechanical systems, servo motors and motion profiles, industrial sensors, MES and work-cell controls, and software and communication protocols.
Assist customers with process documentation, system configuration, and implementation.
Ensure solutions meet applicable safety, quality, and compliance requirements.
Partner closely with Sales to identify opportunities and develop technically sound solutions.
Work with Product Management and Marketing to communicate customer needs, application trends, and competitive insights.
Provide technical feedback to influence product development, usability, and serviceability.
Collaborate with engineering and development partners to ensure Mountz products integrate effectively into customer factory environments.
Create and contribute to application notes, technical documentation, training materials, and demonstrations.
Help establish and improve Applications Engineering processes, tools, and best practices.
Contribute to the development of technical training programs and onboarding materials for future Applications Engineers.
Share technical knowledge and mentor other engineers as the team grows.
Identify opportunities to improve the consistency, scalability, and effectiveness of Mountz's customer-facing technical support.
Take ownership of strategic applications initiatives.
Mentor and train newer Applications Engineers.
Lead customer integration projects and technical programs.
Help establish Applications Engineering processes and KPIs.
Take on increasing responsibility for team coordination and development.
Potentially grow into an Applications Engineering Manager role as the organization and business needs evolve.

Requirements

Bachelor's degree in Mechanical, Electrical, Manufacturing, Industrial Engineering, or a related technical field.
5+ years of experience in manufacturing, industrial automation, fastening, assembly, or a related engineering environment.
Experience integrating equipment, tools, or devices into manufacturing or factory systems.
Strong understanding of PLC systems, electromechanical systems, servo motors, motion profiles, and controls, industrial sensors, MES systems and work-cell controls, and manufacturing processes and documentation.
Strong technical troubleshooting and problem-solving abilities.
Experience with fastening and assembly processes strongly preferred.
Excellent communication and interpersonal skills with the ability to work directly with customers.
Ability to manage multiple projects and priorities in a fast-paced environment.
Demonstrated interest in mentoring, technical leadership, and career growth.
Professional proficiency in Korean or Spanish is preferred.
Technically curious and enjoys figuring out how things work.
Customer-minded and comfortable working directly with manufacturing teams.
Hands-on and willing to get into the details when solving problems.
Collaborative and able to work across Sales, Marketing, Product, and Engineering.
A natural leader who wants to develop others and take on greater responsibility over time.
Entrepreneurial and excited to help build something rather than simply inherit an established process.

Skills

Fastening
Assembly
Electromechanical systems
Factory integration
Technical support
Application design
Product selection
Configuration
Implementation
Customer demonstrations
Technical presentations
Process documentation
System configuration
Safety requirements
Quality requirements
Compliance requirements
PLC systems
Factory controls
Servo motors
Motion profiles
Industrial sensors
Pneumatic systems
MES
Work-cell controls
Software
Communication protocols
Technical troubleshooting
Problem-solving
Sales collaboration
Product management collaboration
Marketing collaboration
Product development feedback
Usability feedback
Serviceability feedback
Engineering collaboration
Application notes creation
Technical documentation creation
Training material creation
Demonstration creation
Process improvement
Tool improvement
Best practices development
Technical training program development
Onboarding material development
Knowledge sharing
Mentoring
Customer-facing technical support improvement
Leadership
Communication skills
Interpersonal skills
Project management
Priority management

Location

Greater Dallas/Fort Worth Area

Work Type

Onsite
Full-time

Experience Level

5+ years of experience
Potential for leadership growth

Education Level

Bachelor's degree in Mechanical, Electrical, Manufacturing, Industrial Engineering, or a related technical field

Benefits

Opportunity to build deep technical expertise while developing leadership skills.
Clear potential career path into Applications Engineering leadership.
Opportunity to work directly with leading manufacturing customers.
Comprehensive Insurance Benefits: Medical, Dental, and Life Insurance (100% employer-paid premium for employee coverage).
Employee Assistance Program
Flexible Spending Account
401(k)
Paid time off
Training and career growth opportunities.
Financial stability from an established Silicon Valley company with a strong reputation and employee retention.

About the Company

Mountz is an established Silicon Valley company with a strong reputation and employee retention.