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Tailor your resume to this Microsoft Dynamics 365 Customer Engagement Senior Consultant role.
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About the Role
This individual will support our growing Microsoft Dynamics 365 CE practice, providing a positive impact on helping our Microsoft Dynamics CE team service our growing base of clients. This is an excellent opportunity for a self-starter who likes to take initiative in planning and implementing innovative ideas.
Responsibilities
- Lead requirements gathering sessions with clients
- Create design documentation
- Take an active role in the development of the D365 CE system
- Work well with team members, clients, and other vendors
- Be the ‘Go To’ resource for client interactions
- Participate in the Agile and/or Microsoft SureStep Iterative Methodologies
Requirements
- 3+ years of experience with Microsoft Dynamics 365 CE
- Experience with Field Service
Skills
- Microsoft Dynamics 365 CE
- Microsoft Dynamics 365 CRM
- Scribe
- SQL Server Reporting Services
- Field Service
- Agile
- Microsoft SureStep Iterative Methodologies
- Organizational skills
- Writing skills
- Interpersonal skills
- Communication skills
- Attention to details
- Ability to multi-task
- Meet deadlines
Experience Level
- 3+ years of experience
Education Level
- Bachelor’s Degree in Information Technology, MIS or other related business fields
- Microsoft Dynamics 365 CRM certified a plus
Salary/Compensations
- $86,500 - $149,600
- Eligible for a discretionary bonus based on firm and individual performance
Benefits
- Competitive benefits and compensation package
- Flexibility in schedule
About the Company
- The leading provider of professional services to the middle market globally.
- Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
- RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions.
- RSM’s Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment.
- Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.
Equal Opportunity
- RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
- Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
- RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
- If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.