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About the Role
AKA NYC is seeking an experienced Account Director to oversee key theatrical clients. This full-time exempt position is based in New York City and reports to the SVP, Head of Theater.
Responsibilities
- Serve as the main point of contact for key clients, ensuring client satisfaction and retention.
- Manage ongoing client projects, translating briefs into action, monitoring progress, and ensuring delivery of desired results.
- Deliver sound campaign strategy and planning across multiple accounts.
- Develop and maintain excellent working relationships between the Client Services team and other departments.
- Encourage the Client Services team to strive for accountability, measure results, and report to clients.
- Drive the team to deliver outstanding client service by anticipating, recognizing, and meeting client needs.
- Collaborate with other Account Directors to facilitate meetings and promote best practices.
- Manage project finances to meet budgetary goals and ensure overall profitability.
- Provide forecasts for the agency’s pipeline.
- Ensure weekly billing takes place on all accounts.
- Educate and lead the team to achieve required overall margins of account budgets.
- Contribute to the agency’s commercial and business objectives.
- Strengthen AKA’s reputation by demonstrating the agency’s strategic expertise, high-quality work, exceptional service, and overall value.
Requirements
- 7 - 10 years of professional experience in an Advertising or Marketing role, ideally servicing the entertainment industry.
- Knowledge and understanding of cross-platform advertising campaigns.
- Ability to lead and inspire both clients and colleagues.
- Collaborative approach to problem solving and troubleshooting.
- Excellent verbal and written communication skills with ability to present information clearly.
- Ability to cultivate and maintain strong client relationships and deliver against client needs.
Skills
- Proficiency in Microsoft Office
- Proficiency in Adobe
- Proficiency in Social Networking platforms
Location
- New York City
Work Type
- Full-time
- Hybrid
Experience Level
- 7 - 10 years
Salary/Compensations
- $100,000 to $125,000 per year
Benefits
- Comprehensive healthcare & dental: 100% employer-paid for employees
- Generous PTO policy
- ½-day Summer Fridays
- Hybrid work model
- Annual Training & Development fund
- Student loan repayment or tuition assistance based on tenure
- Paid parental leave: Up to 12 weeks
- Sabbatical opportunities
- Pet-friendly office
About the Company
- AKA NYC is a global, award-winning, full-service advertising agency specializing in theater & live entertainment, arts & culture, attractions & destinations, and sports & leisure.
- We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results.
- We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences.
- Our client roster includes Broadway’s biggest shows, world-renowned institutions and museums, vibrant attractions, and dynamic sports organizations.
- We craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections.
Equal Opportunity
- AKA is an equal opportunity employer.
- We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.