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About the Role

The Field Service Representative is responsible for the installation, maintenance, modification, refurbishment, testing, and fault diagnosis of electrical power distribution equipment. This includes LV/HV switchgear, transformers, ATS, and EV charging infrastructure, requiring regular travel to customer sites across the UK and overseas.

Responsibilities

Supervise and/or perform site activities at UK, overseas and offshore locations.
Install, maintain, refurbish, modify, and upgrade electrical distribution equipment operating between 400V and 33kV.
Install, maintain, and fault-find on LV Switchgear, HV Switchgear, AIS Switchgear, GIS Switchgear, Transformers, Automatic Transfer Switches (ATS), EV Charging Infrastructure, Protection and Control System wiring, and Associated Distribution Equipment.
Perform equipment off-loading and positioning, installation activities, maintenance inspections, refurbishment and retrofit works, fault diagnosis and rectification, and condition assessments.
Conduct electrical testing including Insulation Resistance (IR) Testing, Ducter Resistance Testing, Functional Testing, System Testing, and Fault Finding and Diagnostics.
Install, commission, test, and maintain Automatic Transfer Switches (ATS) and associated control systems.
Install, commission, test, and maintain EV charging infrastructure, including AC and DC charging systems.
Support customer training activities when required.
Undertake site-specific risk assessments.
Assist with the preparation of Method Statements and Risk Assessments (RAMS).
Ensure compliance with all company, customer, and statutory health and safety requirements.
Promote a strong safety culture when working on LV and HV electrical systems.
Produce accurate service reports and test documentation.
Record maintenance activities and technical findings in accordance with company procedures.
Complete timesheets, expenses, and site paperwork within agreed timescales.
Maintain strong customer relationships and deliver excellent customer service.
Identify opportunities for service upgrades, maintenance contracts, and additional business opportunities.
Contribute technical information towards quotations and service proposals.
Assist with workshop testing and Factory Acceptance Tests (FAT) when required.

Requirements

Minimum of 2 years' experience installing, maintaining, modifying, and upgrading electrical power distribution equipment.
Proven experience with LV and HV switchgear systems.
Experience carrying out maintenance, inspection, and fault diagnosis activities on electrical distribution systems operating up to 33kV.
Experience working independently and as part of a team at customer sites.
Strong electrical and mechanical fault-finding skills.
Experience within utilities, data centres, industrial facilities, offshore, defence, nuclear, or critical power environments.
Experience with EV charging infrastructure (desirable).
Experience working with Automatic Transfer Switches (ATS) (desirable).
Experience with equipment from manufacturers such as Siemens, Schneider Electric, ABB, Eaton, Lucy Electric, Mitsubishi Electric or GE Vernova (desirable).
Full UK Driving Licence.
Valid Passport.
Good written and verbal communication skills.
Strong customer-facing and interpersonal skills.
Experience in the installation, maintenance, modification, and fault diagnosis of LV and HV switchgear systems.
Strong understanding of AIS and GIS switchgear products.
Well-grounded in maintenance practices, fault-finding techniques, and operational procedures on electrical networks up to 33kV.
Sound understanding of electrical safety and safe systems of work associated with live HV networks.
Ability to read and interpret Electrical Schematics, Single Line Diagrams, Wiring Diagrams, and Technical Specifications.
Experience commissioning, maintaining, and fault-finding Automatic Transfer Switches (ATS) and associated control systems.
Understanding of standby power systems, generator-to-mains changeover systems, and critical power applications.
Ability to diagnose and rectify ATS control, communication, and operational faults.
Knowledge of synchronisation, load transfer, and emergency power switching principles.
Experience installing, commissioning, testing, and maintaining Electric Vehicle (EV) charging infrastructure.
Knowledge of AC and DC charging systems, including rapid and ultra-rapid chargers.
Understanding of EV charging protocols, load management systems, and network connectivity.
Ability to carry out fault-finding and maintenance on EV charging equipment and supporting LV distribution systems.
Understanding of energy management and EV infrastructure integration into existing power networks.
EV Charging Installation Qualification (desirable).
OEM Product Training on AIS, GIS, ATS or Switchgear products (desirable).
High Voltage Authorised Person qualification (desirable).
SF6 Gas Handling Certification for GIS equipment (desirable).
HNC/HND in Electrical Engineering or equivalent (desirable).

Skills

Electrical power distribution equipment installation, maintenance, modification, refurbishment, testing, and fault diagnosis
LV/HV switchgear
AIS (Air Insulated Switchgear)
GIS (Gas Insulated Switchgear)
Transformers
Automatic Transfer Switches (ATS)
Electric Vehicle (EV) charging infrastructure
Protection and Control System wiring
Electrical testing (Insulation Resistance, Ducter Resistance, Functional, System)
Fault Finding and Diagnostics
Risk Assessment
Method Statement preparation
Health and Safety Compliance
Customer Relationship Management
Service Upgrade Identification
Maintenance Contract Identification
Business Opportunity Identification
Technical Quotation Contribution
Service Proposal Contribution
Workshop Testing
Factory Acceptance Tests (FAT)
Electrical Schematics interpretation
Single Line Diagrams interpretation
Wiring Diagrams interpretation
Technical Specifications interpretation
Standby power systems understanding
Generator-to-mains changeover systems understanding
Critical power applications understanding
ATS control, communication, and operational fault diagnosis
Synchronisation principles
Load transfer principles
Emergency power switching principles
AC and DC charging systems knowledge
Rapid and ultra-rapid charger knowledge
EV charging protocols knowledge
Load management systems knowledge
Network connectivity knowledge
EV charging equipment fault-finding and maintenance
Energy management understanding
EV infrastructure integration understanding
Communication skills
Interpersonal skills

Location

South UK (Extensive UK and Overseas Travel Required)

Work Type

Full-time

Experience Level

Minimum of 2 years' experience

Education Level

Relevant electrical qualification (ONC, HNC, NVQ Level 3, City & Guilds, Apprenticeship or equivalent experience)
HNC/HND in Electrical Engineering or equivalent (desirable)

Salary/Compensations

GBP 35,200 - GBP 52,800 per year

Benefits

Competitive salary & Bonus Scheme
28 Days Annual Leave + Public Holidays
Pension Scheme
Employee Share Ownership Programme
Various Health & Wellbeing Support Options
Gym Flex
Open Talent Market (internal mobility opportunities + access to mentors & projects globally)
Shopping & Dining Discounts
Learning Portal
Health and life insurance
Paid time off
Parental and care leave
Flexible work options
Confidential counseling
Short-term incentives or sales incentives
Opportunities to own company shares
Retirement savings plans
Ongoing performance and development conversations
Senior Talent Program
Global career opportunities
Access to our Schneider Career Hub for new positions, projects, and mentors
Learning platforms like Coursera
Project opportunities on the Schneider Career Hub
Smart ways to collaborate
Recognition program
Engagement survey participation
Volunteer leave
Programs through the Schneider Electric Foundation
Initiatives that support youth education

About the Company

Schneider Electric is a global company with €40 billion revenue, +9% organic growth, and over 150,000 employees in 100+ countries.
The company's values and behaviors are the foundation for creating a great culture to support business success.
IMPACT values: Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork.
Schneider Electric aims to turn sustainability ambition into actions, contributing to a more resilient, efficient, and sustainable world.
The company seeks 'IMPACT Makers' who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
Schneider Electric aspires to be the most inclusive and caring company in the world, providing equitable opportunities and ensuring all employees feel uniquely valued and safe.
The company mirrors the diversity of the communities in which it operates, believing differences make the company and individuals stronger.
Schneider Electric upholds the highest standards of ethics and compliance, with trust as a foundational value.
The Trust Charter serves as the Code of Conduct, demonstrating commitment to ethics, safety, sustainability, quality, and cybersecurity.

Equal Opportunity

Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Schneider Electric is proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.
At Schneider Electric, we believe that every employee is a talent who deserves equal opportunities.
Every individual needs to feel valued, supported, and treated fairly to do their best work.