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About the Role

We're looking for a product design leader to lead and grow our enterprise team. This role will set the direction for Enterprise design, build and lead the team, drive design execution, raise the craft bar, contribute to the design system, ground the team in user needs, and shape Scale's approach to human-agent interaction.

Responsibilities

Set the direction for Enterprise design.
Define what exceptional design looks like for Scale's Applications customers making high-stakes decisions and for the expert contributors powering the platform.
Translate the broader design vision into a clear, motivating direction for your team.
Own hiring, development, and day-to-day leadership for a growing team of designers.
Create the culture and operating rhythms that let them do their best work.
Partner with your Product and Engineering counterparts to set priorities and ensure design is involved from problem scoping through delivery, not brought in at the end.
Uphold design principles and quality standards on your team.
Push designers beyond digitizing workflows toward genuinely rethinking how people work with AI.
Hold the line on quality without slowing delivery.
Help shape and adopt Scale's shared design system, championing consistent component use and contributing patterns back so a distributed team can build coherently at speed.
Build the research habits and cadences that keep your team's decisions rooted in what enterprise customers and users actually need, and advocate for that discipline with your Product and Engineering partners.
Help define the interaction patterns for how enterprise users work alongside AI agents, and contribute to Scale's growing point of view on this emerging space.

Requirements

3+ years managing product design teams
Proven track record of simplifying data-dense, power-user workflows into elegant solutions for B2B and beyond
Deeply customer-centric, with a track record of grounding design decisions in real user needs and business impact
Fluent in how AI is changing design practice and tooling; building AI-native workflows for your team
Experience designing for agentic platforms, and excited to shape the future of interaction patterns for AI and human-in-the-loop systems
Balance speed and quality; you know how to prioritize ruthlessly and get the team shipping without dropping the craft bar
Excellent communicator. You can present to a leaders and a front-line PM and make both feel heard

Skills

Product Design Leadership
Team Management
Design Strategy
User Research
Design Systems
Human-Agent Interaction Design
AI-Native Workflows
Communication

Experience Level

3+ years managing product design teams

About the Company

Scale AI accelerates the development and deployment of AI, from the high-quality training data and evaluation services that power the world's leading AI labs, to full-stack AI applications built for Enterprise, U.S. Public Sector, and Global Public Sector customers.
Our platform powers breakthroughs at the frontier of AI, and great design is how we make that power accessible, intuitive, and trusted by the teams who rely on it every day.
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
We are expanding our team to accelerate the development of AI applications.

Equal Opportunity

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.