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About the Role

Fivetran is seeking a Lead Company Operations Manager to join the COO Office. This role is responsible for developing company strategies, ensuring leaders execute them, and managing cross-functional initiatives. The position involves owning the mechanics of board meetings, driving the company's operating rhythm, and shaping AI's role in company operations. The work is diverse, ranging from preparing board decks to scoping special projects and collaborating with stakeholders across various departments.

Responsibilities

Lead the design and delivery of semi-annual Company Kickoffs, translating annual goals and mid-year changes into a clear, credible narrative for the whole company.
Support the annual planning process, coordinating inputs from department leaders into aligned company goals, strategies, and plans.
Prepare quarterly ELT Strategy Days, including topic selection, pre-reads, facilitation materials, and follow-through on decisions.
Synthesize scattered inputs from executives into a single, decision-ready artifact — a doc, model, or deck that moves a conversation forward.
Own end-to-end preparation of board materials: build the storyline, partner with Finance and department leaders on the underlying data, and manage review cycles with the ELT.
Maintain a reliable source of truth for board and executive reporting metrics so numbers reconcile across Finance, GTM, and Product reporting.
Drive the company's operating rhythm — Weekly Business Reviews, Company QBRs, and Company and ELT OKR tracking — and flag when performance is off track early enough to act.
Track executive action items to closure, working with department operations teams to remove blockers rather than just report status.
Improve the rhythm itself: identify cadences that are duplicative, low-signal, or consuming more executive time than they return, and propose changes.
Take ownership of ambiguous, cross-functional initiatives assigned to the COO Office, from initial framing through delivery.
Structure new work quickly with a clear charter: problem statement, success measures, decision rights, stakeholders, and timeline.
Drive projects to measurable outcomes without formal authority, influencing peers and executives across functions.
Transition completed initiatives to a permanent owner when necessary, with the documentation and mechanisms needed to sustain them.
Build and maintain AI workflows that automate recurring operational work — meeting prep, action item tracking, metric summaries, reporting pulls, and first-draft communications.
Prototype quickly, measure time saved or quality gained, and retire what doesn't work.
Document and share reusable AI workflows so the rest of the COO Office and partner teams can adopt them.
Set practical guardrails: verified source data, clear human review before anything reaches an executive or board audience.

Requirements

Proven experience (5+ years) in program management, business operations, strategy, or chief of staff roles, supporting stakeholders at all levels, up to and including senior executives.
Systems thinker — you look for the underlying mechanism, not the one-off fix, and you design processes others can run without you.
Owner mentality with a high tolerance for ambiguity; you take unclear requests, define the problem, and drive to a positive outcome without waiting to be told how.
Exceptional written and verbal communication, with a track record of tailoring the same message for an individual contributor, a department leader, and a board audience.
Comfortable with data — able to work in spreadsheets, run ad hoc analysis, pressure-test numbers from other teams, and translate results into a clear recommendation.
Experience with program management tools and methodologies, and a demonstrated ability to run multiple concurrent workstreams without losing detail.
Sound judgment and discretion handling confidential board, financial, and organizational information.
Use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to research, author, review, and synthesize operational artifacts such as board narratives, process documents, and executive updates.
Build repeatable AI workflows — prompts, skills, or agents — rather than treating AI as a one-off drafting tool.
Evaluate AI output critically, including knowing when the task calls for human judgment instead.

Skills

Program management
Business operations
Strategy
Chief of staff roles
Systems thinking
Owner mentality
Ambiguity tolerance
Written communication
Verbal communication
Data analysis
Spreadsheet proficiency
Ad hoc analysis
Program management tools
Program management methodologies
Concurrent workstream management
Judgment
Discretion
Conversational AI systems
AI workflow building
Critical evaluation of AI output
Board material preparation
Post-merger integration
Organizational change management
BI tooling (Looker, Omni)
SQL
Light scripting
Low-code automation
B2B SaaS
ARR
NRR
Pipeline management
Margin analysis

Location

Denver

Work Type

Full-time
Hybrid

Experience Level

5+ years

Salary/Compensations

$167,674.50—$209,593 USD

Benefits

100% employer-paid medical insurance
Generous paid time-off policy (PTO)
Paid sick time
Inclusive parental leave policy
Paid holidays (including a year end Global Week of Rest)
Paid volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours
Free food
Fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform

About the Company

Fivetran's mission is to make access to data as simple and reliable as electricity.
Fivetran and dbt Labs are combining to create a leading data infrastructure company.
Together, Fivetran and dbt Labs deliver the data infrastructure layer for organizations to move, transform, and trust their data.
Fivetran automates data movement across systems, clouds, engines, and tools.
dbt Labs pioneered analytics engineering, enabling teams to transform data into reliable, governed insights.
The combined company supports thousands of organizations in building a trusted foundation for analytics, AI, and business decisions.
The company is creating a business with the scale, talent, and technology to help more organizations leverage their data with speed, confidence, and impact.
Fivetran is valued at over $5.6 billion.
Fivetran's core values are Get Stuck In, Do the Right Thing, and One Team, One Dream.
Fivetran brings together high-quality talent across the globe.
Fivetran values diversity, equity, inclusion & belonging by attracting, recruiting, developing, and retaining a diverse workforce.
Fivetran believes diversity helps build a world-class company to better serve customers, people, and communities.

Equal Opportunity

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process.
If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please submit your request by filling out this form.
We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience.
Your request and any information provided will be kept confidential and will not impact your candidacy.